What are the responsibilities and job description for the P/T Program Specialist (WCC) / Office of Accessibility Services position at Westchester Community College?
Location: Valhalla, NY Category: Hourly Positions Posted On: Tue Apr 1 2025 Job Description:
The P/T Program Specialist/ Accessibility Services promotes student success by engaging with prospective and current students, building relationships with campus and community partners, and providing information and support to help students navigate their educational journey. The Program Specialist will work collaboratively with Accessibility Counselors to help in scheduling student appointments, conducting follow-up outreach to specific student groups, and representing the Office of Accessibility Services at various campus recruiting and open house events. The Program Specialist will also build relationships with key stakeholders in our partnering High Schools to provide information of services provided by the college for students with disabilities. Additionally, the Program Specialist adheres to and keeps current with ADA, Section 504 of the Rehabilitation Act, and other applicable best practices, laws, and regulations pertaining to students with disabilities in higher education.
Connects students with campus resources, which include finding information about academic advising, tutoring, careers services, and support programs.
Provides assistance to students and supports them along their educational journey, serving as their advocate while also empowering them to advocate for themselves effectively.
Assists Accessibility Counselors with follow up emails and phone calls to caseload students for appointments and attendance in workshops/events.
Provides assistance to new students navigating the intake process, scheduling appointments with Counselors, and support services.
Conducts periodic call campaigns to assist with submitting semester requests for accommodations and submitting intake documents during onboarding.
Organizes activities with high school counselors, community leaders, and other key stakeholders that serve as partners to the Office of Accessibility Services.
Participates in campus tours and presentations for new students and families and participates in information sessions at local High School fairs and Community-based Open House events to promote institution and its programs, as needed.
Helps gather feedback from students to improve services and programs.
Assists students on policies to request accommodations, and advocates for students as needed.
Collaborates with staff, faculty, administrators, and external service providers to ensure provision of reasonable accommodations.
Maintain accurate case files and required data for reporting system(s) to ensure student progress is documented and compliant with applicable regulations.
Submits accurate and timely reports.
Adheres to and keeps current with ADA, Section 504 of the Rehabilitation Act, and other applicable best practices, laws, and regulations pertaining to students with disabilities in higher education.
Participates in departmental and College meetings.
Participates in professional learning programs.
Contributes to the assessment, evaluation, and continuous improvement of Accessibility Services.
Job Requirements:
REQUIRED QUALIFICATIONS: The successful candidate must possess a Bachelor's degree and two years of experience in the field of education, educational administration, recruitment and/or training, or in the analysis of program operations, marketing or customer services. The satisfactory completion of 30 credits towards a Master's degree may be substituted for each year of experience.
All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practice.
Effective oral and written communication skills are required. The position requires strong knowledge of Microsoft Word, Excel, Teams, and PowerPoint. Routine use of educational technologies such as Accommodate, Brightspace, PeopleSoft, Oracle, Degree Works, and Starfish are a requirement of this position.
PREFERRED QUALIFICATIONS: Experience with delivering support to students with learning disabilities is preferred, including strong writing and advocacy skills. Bilingual verbal and written fluency is also strongly preferred.
Additional Information:
POSITION EFFECTIVE: The position will remain open until filled.
WORK SCHEDULE: The work schedule is 28 hours per week on campus.
HOURLY RATE OF PAY: $34.60/hour. No benefits. This position is fully grant funded.
The P/T Program Specialist/ Accessibility Services promotes student success by engaging with prospective and current students, building relationships with campus and community partners, and providing information and support to help students navigate their educational journey. The Program Specialist will work collaboratively with Accessibility Counselors to help in scheduling student appointments, conducting follow-up outreach to specific student groups, and representing the Office of Accessibility Services at various campus recruiting and open house events. The Program Specialist will also build relationships with key stakeholders in our partnering High Schools to provide information of services provided by the college for students with disabilities. Additionally, the Program Specialist adheres to and keeps current with ADA, Section 504 of the Rehabilitation Act, and other applicable best practices, laws, and regulations pertaining to students with disabilities in higher education.
Connects students with campus resources, which include finding information about academic advising, tutoring, careers services, and support programs.
Provides assistance to students and supports them along their educational journey, serving as their advocate while also empowering them to advocate for themselves effectively.
Assists Accessibility Counselors with follow up emails and phone calls to caseload students for appointments and attendance in workshops/events.
Provides assistance to new students navigating the intake process, scheduling appointments with Counselors, and support services.
Conducts periodic call campaigns to assist with submitting semester requests for accommodations and submitting intake documents during onboarding.
Organizes activities with high school counselors, community leaders, and other key stakeholders that serve as partners to the Office of Accessibility Services.
Participates in campus tours and presentations for new students and families and participates in information sessions at local High School fairs and Community-based Open House events to promote institution and its programs, as needed.
Helps gather feedback from students to improve services and programs.
Assists students on policies to request accommodations, and advocates for students as needed.
Collaborates with staff, faculty, administrators, and external service providers to ensure provision of reasonable accommodations.
Maintain accurate case files and required data for reporting system(s) to ensure student progress is documented and compliant with applicable regulations.
Submits accurate and timely reports.
Adheres to and keeps current with ADA, Section 504 of the Rehabilitation Act, and other applicable best practices, laws, and regulations pertaining to students with disabilities in higher education.
Participates in departmental and College meetings.
Participates in professional learning programs.
Contributes to the assessment, evaluation, and continuous improvement of Accessibility Services.
Job Requirements:
REQUIRED QUALIFICATIONS: The successful candidate must possess a Bachelor's degree and two years of experience in the field of education, educational administration, recruitment and/or training, or in the analysis of program operations, marketing or customer services. The satisfactory completion of 30 credits towards a Master's degree may be substituted for each year of experience.
All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practice.
Effective oral and written communication skills are required. The position requires strong knowledge of Microsoft Word, Excel, Teams, and PowerPoint. Routine use of educational technologies such as Accommodate, Brightspace, PeopleSoft, Oracle, Degree Works, and Starfish are a requirement of this position.
PREFERRED QUALIFICATIONS: Experience with delivering support to students with learning disabilities is preferred, including strong writing and advocacy skills. Bilingual verbal and written fluency is also strongly preferred.
Additional Information:
POSITION EFFECTIVE: The position will remain open until filled.
WORK SCHEDULE: The work schedule is 28 hours per week on campus.
HOURLY RATE OF PAY: $34.60/hour. No benefits. This position is fully grant funded.
Salary : $35
