What are the responsibilities and job description for the Patient Service Representative position at Westchester Community Health Center?
Patient Services Representative
Duties:
- Answering phone calls and responding to inquiries from patients
- Scheduling appointments and coordinating with healthcare providers
- Greeting and checking in patients upon arrival
- Verifying patient information and insurance details
- Collecting co-pays and processing payments
- Assisting with patient registration and updating medical records
- Providing excellent customer service and addressing patient concerns or complaints
- Collaborating with other healthcare professionals to ensure smooth operations
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a healthcare setting
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
- Knowledge of medical terminology is a plus
Join our team as a Patient Services Representative and play a vital role in providing exceptional care to our patients. As the first point of contact for patients, you will contribute to their overall experience by delivering outstanding customer service. Your attention to detail, strong communication skills, and ability to work well under pressure will ensure the smooth operation of our clinic.
We offer competitive compensation, comprehensive benefits package, including medical, dental, vision insurance, paid time off, retirement plan options, and opportunities for professional development. If you are passionate about making a difference in the lives of patients and thrive in a dynamic healthcare environment, we encourage you to apply.
To apply for this position, please submit your resume and cover letter through our online application portal. Only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team as a Patient Services Representative.
Job Type: Full-time
Pay: $36,060.00 per year
Benefits:
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $36,060
