Patient Coordinator/Receptionist

Are you passionate about providing exceptional care to patients and their families? Do you thrive in a dynamic, fast-paced environment where you can make a meaningful difference every day? At Westchester Park Pediatrics in Purchase, NY, we’re looking for a highly motivated, enthusiastic, and compassionate individual to join our energetic and patient-focused team as a Patient Coordinator!

As the first point of contact for our patients, you’ll play a vital role in welcoming families into our practice and helping coordinate their care. If you love interacting with people, enjoy a collaborative atmosphere, and want to be part of a team that truly cares about its patients, we invite you to apply for this full-time position!

To support our delivery of quality patient care, you will:

• Greet patients and families in a friendly professional manner
• Promptly answer the telephones and respond appropriately to patient calls, messages and inquiries
• Schedule patient appointments
• Collect all necessary registration and insurance information and enter into the EMR
• Collect patient balances, deductibles and copays
• Maintain an efficient patient flow through the registration process and provide excellent customer service to patients/families
• Communicate proactively with co-workers, physicians, and patients regarding registration and schedule related information.
• Inform patients of delay in physician schedules, assists with patient comfort while delayed.
• Post all self-pay charges and payments and provide families with receipts.
• Enroll patients in the patient portal.
• Insurance eligibility verification.

What we are looking for:

High School graduate or equivalent required;

Excellent verbal and written communication as well as interpersonal skills required.

Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely and accurate manner.

Exceptional ability to interact and communicate effectively, tactfully, and diplomatically with patients, families, medical staff, co-workers, employers and insurance company representatives.

Must have a pleasant disposition, positive attitude and possess the ability to maintain a friendly and professional approach during periods of stress.

What We Offer

• 401(k)
• Medical benefits including vision and dental insurance
• Disability insurance
• Free parking
• Paid time off
• Paid holidays

Westchester Park Pediatrics is an Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Medical Specialty:

• Pediatrics
• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Rotating weekends

Ability to Commute:

• Purchase, NY 10577 (Required)

Ability to Relocate:

• Purchase, NY 10577: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19 - $23