Foster Youth Center Manager

Our STAT Program (Screening, Stabilization and Transition) provides 24/7 mental health services to children and youth (age 0 to 21) when they are first removed from their homes due to abuse or neglect. The program is committed to helping them cope with the traumas of abuse and neglect while working to minimize the impact of being separated from their family, home, and community.

Position Overview
As a member of the STAT Program leadership team, the AC Supervising Manager provides supervision and management oversight to our team of Support Counselors working with clients in a milieu setting. The position involves supervising child support counselor staff in responding to clients experiencing varying levels of trauma while they await placement in a foster home, group home or with a relative. The position also serves as liaison working with other WCC programs, Social Services staff and other external partners in coordinating client placements and monitoring continuity of client care.

As an AC Supervising Manager, you will:

• Oversee the milieu, collaborating closely with Shift Team Leaders to address youth needs, foster a healthy transitional environment, and attend to immediate physical and psychological requirements.
• Manage Support Counselors, ensuring high-quality performance in therapeutic interactions, documentation, and collaboration with the care team.
• Contribute to the Training, Development, and Evaluation of STAT team members.
• Support regular shift debriefings for collaborative planning and evaluation.
• Collaborate with stakeholders to advocate for the understanding of milieu needs in multidisciplinary work.
• Assist in the hiring and evaluation processes for Support Counselor staff.
• Facilitate information exchange between WCC Programs and County partners for client placement coordination and care continuity.
• Participate in on-call rotation to provide emergency scheduling coverage and address staffing needs.

Qualifications and Competencies:

• Bachelor's degree required (relevant experience will be considered in lieu of degree)
• Master's or doctoral degree in psychology, counseling, social work, or related field preferred and licensing or eligibility for licensing is a plus.
• Current registration or qualification to register with the BBS or Board of Psychology, with 1-2 years of clinical work experience post-graduate degree.
• Supervisory experience required or demonstrated progressive responsibilities in prior employment.
• Knowledge of attachment theory, brief psychotherapy modalities, early childhood and adolescent development, trauma, and principles of milieu therapy.
• Experience in a hospital, therapeutic milieu, or residential mental health setting for youth preferred.
• Skilled in working in multidisciplinary teams and collaborating effectively.
• Strong interpersonal communication, with experience working with diverse populations and maintaining discretion in messaging.
• Ability to manage pressure, with excellent time management, organizational, and multitasking skills.
• Demonstrates flexibility and strong work ethics.
• Professional in interactions with WCC staff, management, AC, and County stakeholders.
• Capable of self-initiation and working both independently and collaboratively.
• Knowledge of or willingness to learn Medi-Cal reimbursement procedures and billing preferred.

• This is a full-time, exempt position located at the Assessment Center in Castro Valley, CA. Salary range $72,000-$77,000 per year depending on experience and licensure, plus $5,500 additional signing bonus.
• Includes benefits package, 403b and performance-based compensation plans.

Work Schedule/Location

This position is located at the The Alameda County Assessment Center in Castro Valley that operates 24/7, therefore this position has a nontraditional schedule of 4 shifts per week, plus one weekend shift (combination of day and swing shifts). This is a 100% onsite position, hybrid work is not available for this role.

Day Shift: 7am-4pm

Swing Shift: 4pm-12am

-Be part of a compassionate, driven team that is social justice-focused: We have Staff Affinity Groups such as Staff of Color, LGBTQ , Equity and Inclusion, Health and Wellness, and more!

-Make a difference for the Bay Area's most vulnerable populations: We serve hundreds of vulnerable kids and their families each year to create positive changes in their lives!

-Access a growth-oriented learning community: As a Joint Commission Accredited agency, we are dedicated to providing the highest standard of care, and offer extensive clinical trainings and seminars led by field experts.

• 100% Employer-paid medical and a variety of different plans (base plan, Kaiser HMO), dental, vision, life insurance, and long-term disability coverage for full-time employees. 50% paid coverage for dependent medical and dental.
• Annual incentive compensation plans, generous retirement plan contribution
• 403b retirement plan with ROTH and 403b contribution options
• Flex-spending options - Medical, Dependent Care and Commuter Plans
• 12 Paid Holidays, Self-Care Leave (additional PTO accrual with increased years of service)
• 15 days paid time off per year (equivalent to 3 weeks)
• Wellness Stipend ($100 per month), which can be used on a variety of expenses related to self-care and wellness