What are the responsibilities and job description for the Specialty Treatment Coordinator position at Westerly Dental Group?
Who We Are:
Westerly Dental Group is seeking a motivated and experienced Specialty Treatment Coordinator to join our team at our practices in Westerly, RI. The ideal candidate will have prior experience in dental specialty administration and will be responsible for managing specialists’ schedules, coordinating patient appointments, preparing charts, handling dental insurance scheduling and billing, and ensuring accurate copayment processing. This is a fantastic opportunity to work alongside a supportive and dedicated team in a dynamic and friendly environment.
Who You Are:
You are a Specialty Coordinator looking for a new opportunity! You’re a team player – someone who’s enthusiastic, energetic and has a desire to grow and learn. You will be our patients’ first point of contact and are comfortable with advanced phone systems, scheduling patients for doctor appointments, assigning appointments an appropriate time slot based off the needed treatment and maintaining a high level of customer service.
Responsibilities & Duties
· Operate advanced phone systems
· Answering high-volume phone calls
· Schedule OS, Perio and Endo appointments
· Facilitate patient treatment planning with the Oral Surgeon, Periodontist and Endodontist
· Insurance coding and patient financial planning
Your Ideal Skills and Experience:
· 1 year Dental Experience Required
· 1 year of Specialty Experience Required
· Comprehensive understanding of advanced phone systems
· Ability to multitask in a fast-paced environment
· Exceptional customer service skills
· Strong knowledge of computer programs
· Positive, friendly team player attitude
· Conducts themselves in a professional manner
· Ability to follow procedures and protocol
Benefits You’ll Enjoy:
We offer a competitive salary, paid time off, and medical and retirement benefits (including 401k match). Compensation is dependent on level of experience.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- No weekends
Experience:
- Dental: 1 year (Preferred)
- Dental Specialty: 1 year (Preferred)
Ability to Commute:
- Westerly, RI 02891 (Preferred)
Work Location: In person