What are the responsibilities and job description for the Concierge position at Westerly Rehabilitation and Healthcare Center?
Concierge: Meet Our Residents’ and Patients’ Need
At Westerly Rehabilitation and Healthcare Center, we care for our staff as we care for our residents and patients. As a member of Westerly Rehab, you will enjoy being part of a valued team where personal advancement and the development of skills are respected. By joining our team, you don’t become an employee- you become “family.”
Proudly supported by Marquis Health Consulting Services. Join a company that admires, cares, appreciates, and values their employees!
We offer many exciting benefits:
- Employee Referral Bonus (Up to $1,800 for referred CNA & Nursing staff)
- Health, Vision, and Dental Benefits
- 401k Matching
- Transportation Assistance Program
- Daily Pay Option
- Employee Engagement/Culture Committee
- Cell Phone Plan Discounts
- Company Sponsored Life Insurance
- Employee Assistant Program (EAP) Resources
To join this team, please have the following requirements:
- Covid vaccination is required
- Current and active CNA license in RI strongly preferred
- Previous experience in customer service related field required. Experience in healthcare setting required.
- Exceptionally strong customer service orientation, presence and perspective. Knowledge of customer service strategies and tactics.
- Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization.
- Excellent verbal and written communications skills and phone etiquette.
- Experience in dealing with multiple demands simultaneously.
- Ability to deal with people of varying personalities and temperaments.
- Ability to take initiative to resolve immediate problems.
The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.
