What are the responsibilities and job description for the Host position at Western Avenue Grill?
Job Summary
We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. You will manage reservations, greet guests, and maintain the flow of service in our establishment. Your exceptional communication skills and attention to detail will contribute to creating an inviting atmosphere for all patrons.
Duties
- Greet guests promptly upon arrival with a friendly demeanor.
- Manage reservations and seating arrangements efficiently.
- Communicate wait times and special requests to guests.
- Assist in maintaining the cleanliness of the entrance and dining area.
- Provide information about menu items and specials when needed.
- Collaborate with servers and kitchen staff to ensure smooth service.
- Handle guest inquiries and resolve any issues or concerns effectively.
- Utilize POS systems, including Aloha POS, for managing guest information.
Skills
- Strong communication skills with an emphasis on guest relations.
- Experience in hospitality or food service environments preferred.
- Proficient in using POS systems; familiarity with Aloha POS is a plus.
- Excellent phone etiquette for handling reservations and inquiries.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A commitment to providing outstanding guest services and enhancing the overall dining experience.
- Previous experience in hotel or restaurant settings is beneficial but not required.
Join our team as a Host/Host, where your role is crucial in delivering exceptional hospitality experiences!
Job Types: Full-time, Part-time
Pay: $9.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $9 - $18
