What are the responsibilities and job description for the Housing Occupancy Specialist position at Western Carolina Community Action?
WNCSource Offers Great Benefits Including:
- Generous PTO-Full-time employees get at least 12 days
- 12 Paid holidays (Including Christmas Break)
- Excellent wages
- Free Employee Clinic
- Free Employee Assistance Program
- Medical, Dental, Vision
- Short-Term Disability, Long Term Disability
- Pet Insurance
- Opportunities for advancement
- Funding for higher education
- Wellness program with rewards
- Retirement 403B with 5% matching
- Perks
The purpose of the Housing Specialist – Housing Choice Voucher (HCV) (“Housing Specialist”) position is to assist low-income families in the leasing activities of HCV/Section 8. Employees in this role perform assistance and administrative work. The position is primarily responsible for processing HCV Occupancy activities such as interim and annual re-examinations, maintaining, and updating income information related to HCV housing program participants, and gathering various data and information. All activities must support the WNCSOURCE (“PHA” or “Agency”) strategic goals and objectives and produce results that accomplish the goals and functions of the HCV/Section 8 Department.
Essential Duties and Responsibilities
The statements below are intended to describe the general nature and scope of work being
performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
- Manages caseload and/or performs specialized function in conducting interviews with
clients to obtain appropriate information; accept and review standard forms for
completeness and accuracy; determines individual family’s eligibility; establishes client’s
portion of the rent; informs and applies the rules and regulations of the Housing Choice
Voucher (HCV) Program.
- Works with the program director to manage and process terminations.
- Ensures that new admissions, interim re-examinations and annual recertification's are processed according to PHA policies and HUD regulations.
- Responds to inquiries from owners, clients, agency personnel, and the general public in order to answer general and/or specific questions regarding housing or refers inquiries to an appropriate source for answers.
- Initiates/prepares investigations related to program fraud and/or abuse that is received through the Enterprise Income Verification (“EIV”) system and/or other third-party sources.
