What are the responsibilities and job description for the Administrative Support Specialist position at Western Carolina University?
The primary location of this position is on the main Cullowhee, NC campus.
The Administrative Support Specialist will provide essential administrative assistance to both The Rapid Center and the Engineering Discovery program within the College of Engineering and Technology.
Key responsibilities include managing forms and documents, overseeing procurement and purchasing processes, coordinating travel arrangements, maintaining contracts and agreements, handling billing and invoicing, and assisting with event planning. The role also involves general administrative support such as scheduling meetings, maintaining records, and collaborating with various campus units to ensure smooth operations.
Must be eligible to work in the United States without sponsorship.
The Administrative Support Specialist will provide essential administrative assistance to both The Rapid Center and the Engineering Discovery program within the College of Engineering and Technology.
Key responsibilities include managing forms and documents, overseeing procurement and purchasing processes, coordinating travel arrangements, maintaining contracts and agreements, handling billing and invoicing, and assisting with event planning. The role also involves general administrative support such as scheduling meetings, maintaining records, and collaborating with various campus units to ensure smooth operations.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position
- Effective Communication and Customer Service Skills: Strong verbal and written communication skills, with the ability to interact professionally and courteously with faculty, staff, students, and external partners. Proven ability to provide excellent customer service and respond effectively to inquiries.
- Creativity and Organizational Skills: Ability to think creatively and develop engaging materials, while also maintaining strong organizational skills to manage tasks and deadlines efficiently.
- Proficiency in MS Office Tools: Advanced proficiency in Microsoft Office Suite, including Excel, for data analysis, reporting, and creating spreadsheets.
- Experience with Invoicing and Receipt Management: Knowledge of basic customer invoicing processes and experience managing receipts or financial documentation.
- Initiative and Process Improvement: Ability to take initiative, identify areas for improvement, and implement solutions to enhance efficiency and effectiveness in operations.
- Web Editing and Social Media Skills: Experience with web editing tools and social media platforms, particularly for business or organizational use, to engage audiences and promote initiatives.
Minimum Qualifications
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Anticipated Hiring Range
$38,500
Position Type
Permanent Full-Time
Number of Hours per Week
40
Number of Months per Year
12
Salary Band Range
$34,602 - $58,870
Salary Grade
For administrative purposes during the implementation of Career Banding this journey level posiiton is considered a Salary Grade 61
Posting Text
Open Date
01/14/2025
Close Date
01/28/2025
Open Until Filled
No
Special Instructions to Applicants
Applicants must apply online in order to be considered.
Please include a cover letter, resume, and a list of three professional references (with complete contact information).
Applicants must upload a DD-214 if claiming Veteran’s Preference.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
AA/EOE
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Salary : $34,602 - $58,870
