What are the responsibilities and job description for the Facilities Operations Support Coordinator position at Western Carolina University?
Facilities Operations Support Coordinator - #251058
Please see Special Instructions for more details.
To be considered, you must apply online. Applicants must attach a cover letter, current resume and list of references with complete contact information in order to complete the application process.
Applicants who wish to claim Veteran's Preference must include a copy of their DD-214.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities / Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Posting Details
Posting Information
Posting Number
SHRA1504P
Quick Link for Internal Postings
Classification Title
Administrative Support Specialist
Competency Level
Journey
Working Title
Facilities Operations Support Coordinator - #251058
Department
Facilities Management
About WCU
Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including :
- 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
- 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
- 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work / life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
Position Summary
The primary location of this position is the Cullowhee, NC campus.
We are seeking a skilled and experienced Administrative Support Specialist that works closely with Operations and Maintenance in Facilities Management. The position will provide administrative support within TMA (Computerized Maintenance Management System), Fuel Master (fuel management system), and other administrative programs and duties.
Key responsibilities include, but are not limited to, accepting requests through TMA, dispatching to shop supervisors, communication to stakeholders on progress of work orders, and working closely with the Teck Support Analyst to ensure efficient operation.
Other responsibilities include maintaining the reporting environment, ensuring functionality, review and analyze current systems, contributes to leadership for planning, support documenting FMSP (Facilities Management Standard Practices), completes monthly inter departmental fuel billing, supporting fleet management, and prioritizing workflow.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position
Minimum Qualifications
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Anticipated Hiring Range
41,434
Position Type
Permanent Full-Time
Number of Hours per Week
Number of Months per Year
Salary Band Range
34,602 - $58,870
Salary Grade
For administrative purposes during the implementation of Career Banding this Journey level position is considered a Salary Grade 61
Posting Text
Open Date
02 / 03 / 2025
Close Date
02 / 17 / 2025
Open Until Filled
Special Instructions to Applicants
To be considered, you must apply online. Applicants must attach a cover letter, current resume and list of references with complete contact information in order to complete the application process.
Applicants who wish to claim Veteran's Preference must include a copy of their DD-214.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities / Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background / E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov / E-Verify . Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials / degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and / or the degree which is being used to satisfy credential / qualification requirements.
AA / EOE
Western Carolina University is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Applicant Documents
Required Documents
Optional Documents
Supplemental Questions
Required fields are indicated with an asterisk (
Do you require sponsorship?
Salary : $34,602 - $58,870
