What are the responsibilities and job description for the Stewardship Coordinator position at Western Carolina University?
The primary location of this position is the main Cullowhee, NC campus.
Reporting to the Director of Donor Relations, the Advancement Stewardship Coordinator will be responsible for assisting Donor Relations in maintaining best practices for donor stewardship, from fund communication to annual reporting, to gift acknowledgements and tribute reporting. Using a multi- disciplinary approach, this position will also work in collaboration with the Advancement Business Officer for fund financials, the Advancement Advancement Operations Manager for donor reporting and for administrative functioning, and other division staff, to ensure that WCU’s philanthropic gifts are stewarded at the highest level.
Primarily, the Advancement Stewardship Coordinator will both support and at times lead efforts ensuring WCU’s family of donors have a complete picture of their giving and impact. As the university heads into a comprehensive campaign, it will be important to hone and improve our established framework of donor stewardship to maintain an environment of donor appreciation and transparency. This position will also perform some gift receipting processes, assist with answering calls to the main office line, and welcome guests to the Advancement Office.
The stewardship coordinator will track donor benefits and recognition plans as directed by our stewardship processes and work with the Director of Donor Relations to ensure timely delivery of weekly thank you letters to donors, using WCU’s How We Thank guidelines. The coordinator will assist with questions regarding annual and endowed scholarship fund information, providing requested financials to scholarship donors. This position will also generate monthly or as-needed stewardship reports to a curated group of donors. The stewardship coordinator will also assist with college and unit identified stewardship initiatives as needed.
The stewardship coordinator will also manage parts of the gift agreement process, ensuring donor’s gift intentions are documented and access to the appropriate reports are enabled.
On a yearly basis, the stewardship coordinator will assist with the delivery of endowment fund reports, scholarship thank you letters, and tax acknowledgement letters to donors. Other duties might include assisting with the following tasks: stewardship of giving society donors through membership fulfillment, philanthropic naming opportunity needs, campaign-specific stewardship, and donor stewardship events.
A typical day may include serving as a project manager for annual reporting processes; works in collaboration with the Donor Relations Director to ensure reports are sent in a timely manner and meet donor expectations; handles special projects, as assigned, to achieve donor stewardship objectives and perform other work as directed or required; and works with Director to define stewardship policies, procedures and protocols and assists in the creation of toolkits for easy reference by fundraisers.
Must be eligible to work in the United States without sponsorship.
Reporting to the Director of Donor Relations, the Advancement Stewardship Coordinator will be responsible for assisting Donor Relations in maintaining best practices for donor stewardship, from fund communication to annual reporting, to gift acknowledgements and tribute reporting. Using a multi- disciplinary approach, this position will also work in collaboration with the Advancement Business Officer for fund financials, the Advancement Advancement Operations Manager for donor reporting and for administrative functioning, and other division staff, to ensure that WCU’s philanthropic gifts are stewarded at the highest level.
Primarily, the Advancement Stewardship Coordinator will both support and at times lead efforts ensuring WCU’s family of donors have a complete picture of their giving and impact. As the university heads into a comprehensive campaign, it will be important to hone and improve our established framework of donor stewardship to maintain an environment of donor appreciation and transparency. This position will also perform some gift receipting processes, assist with answering calls to the main office line, and welcome guests to the Advancement Office.
The stewardship coordinator will track donor benefits and recognition plans as directed by our stewardship processes and work with the Director of Donor Relations to ensure timely delivery of weekly thank you letters to donors, using WCU’s How We Thank guidelines. The coordinator will assist with questions regarding annual and endowed scholarship fund information, providing requested financials to scholarship donors. This position will also generate monthly or as-needed stewardship reports to a curated group of donors. The stewardship coordinator will also assist with college and unit identified stewardship initiatives as needed.
The stewardship coordinator will also manage parts of the gift agreement process, ensuring donor’s gift intentions are documented and access to the appropriate reports are enabled.
On a yearly basis, the stewardship coordinator will assist with the delivery of endowment fund reports, scholarship thank you letters, and tax acknowledgement letters to donors. Other duties might include assisting with the following tasks: stewardship of giving society donors through membership fulfillment, philanthropic naming opportunity needs, campaign-specific stewardship, and donor stewardship events.
A typical day may include serving as a project manager for annual reporting processes; works in collaboration with the Donor Relations Director to ensure reports are sent in a timely manner and meet donor expectations; handles special projects, as assigned, to achieve donor stewardship objectives and perform other work as directed or required; and works with Director to define stewardship policies, procedures and protocols and assists in the creation of toolkits for easy reference by fundraisers.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position
Utilization of the university’s scholarship donor portal, Banner Finance, Blackbaud’s Raiser’s Edge, and Microsoft 365 will be essential. Proficiency in Microsoft Excel and Microsoft Word (including Mail Merging) is required.
Minimum Qualifications
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Anticipated Hiring Range
$45,000 - $46,500
Position Type
Permanent Full-Time
Number of Hours per Week
40
Number of Months per Year
12
Salary Band Range
$34,602 - $58,870
Salary Grade
For administrative purposes, this advanced level position is a salary grade 63.
Posting Text
Open Date
01/31/2025
Close Date
02/13/2025
Open Until Filled
No
Special Instructions to Applicants
Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).
Applicants claiming Veteran’s preference must upload a copy of their DD-214.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Applicants claiming Veteran’s preference must upload a copy of their DD-214.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
AA/EOE
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Salary : $34,602 - $58,870
