What are the responsibilities and job description for the Loan Processor position at Western Cooperative Credit Union?
Western Cooperative Credit Union's Williston Main branch has a position opening for a Loan Processor. This position is full time getting 40 hours per week. Hours will be Monday through Friday 8:00am -5:00pm.
Full Time benefits include, but are not limited to:
- Desirable wages including bonus and/or incentive opportunities
- Medical Insurance company paid (100%) for Individual premium, other coverage tiers available
- Dental and Vision insurance options (80% paid by company)
- Company paid Life, Long-term, and Short-term disability insurance
- 401(k) with employer match
- Generous paid vacation, sick, and holidays
- And more!
Purpose: Verifies, compiles, and processes application information for consumer, agricultural, and commercial loans.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Processes consumer loans, home equity loans, agricultural loans and commercial loans.
- Inputs data to create all necessary loan documents for approved loans.
- Ensures accuracy and completeness of loans inputted on computer system.
- Performs loan maintenance and error corrections on loan accounts.
- Processes skip-a-payment requests.
- Sends out delinquency notices when necessary.
- Assists members with loan related questions and issues, providing basic information on loan products and rates when loan officers are not available.
- Submits lien filings and maintenance for agricultural and commercial loans.
- Sets up and performs maintenance on Automatic Funds Transfers.
- Prepares and mails Adverse Actions forms to applicants within required timeframe.
- Orders, stocks, and maintains an adequate supply of all forms, applications, brochures, and other informational material for the lending area.
- Provides administrative assistance to the lending department where needed.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Uses intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
Customer Service - Responds promptly to customer needs.
Interpersonal Skills - Maintains confidentiality.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback.
Business Acumen - Understands business implications of decisions.
Ethics - Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
Judgement - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
Planning/Organizing - Uses time efficiently.
Professionalism - Reacts well under pressure.
Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Completes work in timely manner.
Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
Dependability - Follows instructions, responds to management direction.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.