What are the responsibilities and job description for the Dispatch - Dispatch Assistant - Stephenville position at Western Dairy Transport LLC?
Job Summary : The Dispatch Assistant assists the Dispatcher with monitoring routes and resources such as vehicles and equipment, to efficiently manage traffic in operations.
Essential Job Functions :
Enters data into TMW and communicates dispatch information over PeopleNet
Supports dispatch with the audit of TMW for billing and payroll
Assembles, records and correctly communicates daily logistic reports
Compiles trend analysis data for route dispatch and reports deviations internally and externally
Monitors transportation assignments for route compliance
Communicate logistics data when customers inquire if dispatchers not available
Devise solutions for logistic shortfalls
Receives and distributes driver trip paperwork for processing
Answer the phone in a professional manner
Reports producer and customer inquiries promptly to management
Other related duties as assigned
Qualifications : Required :
High School Diploma or equivalent
Must be able to pass a pre-employment drug test and submit to the company random drug and alcohol program
Proficient in basic computer skills, Microsoft Office suite and Google Workspace
Communicate effectively and professionally with all levels of internal and external staff
Manage multiple tasks independently to meet deadlines
Ability to adapt to changing schedules and priorities
Ability to work any schedule including nights, weekends, and holidays
Strong attention to detail and problem-solving skills
Preferred :
Knowledge of DOT, FMCSA regulations or the transportation industry
Entry level knowledge of TMW software
Physical Requirements :
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands : Must possess mobility to work in a standard office setting and use standard office equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Must be able to remain in a stationary position for extended period. This is mostly a sedentary office classification, although standing in outdoor work areas and walking between terminals, maintenance shops, and commercial motor vehicles (CMV) operating areas for short periods can be necessary. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach push and pull. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds.
Work Environment : The duties of this job are performed in both an office environment, a commercial motor vehicle terminal environment, and outdoors, thereby experiencing some minor to moderate level of noise due to office / CMV equipment. Exposure to various climate conditions, fumes, dust, odors, oil / grease, and gasses.
Western Dairy Transport provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Other details
- Pay Type Hourly
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