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IT Support

Western Equipment
Clinton, OK Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 5/18/2025
  • Provide frontline IT support via phone, email, remote access, and in-person

  • Diagnose and resolve hardware, software, and network issues for employees.

  • Install, configure, and maintain company computers, printers, mobile devices, and other IT equipment.

  • Assist with the setup and management of user accounts, permissions, and security settings.

  • Support Microsoft 365 applications, Windows operating systems, and company-specific software and applications.

  • Document technical issues, solutions, and processes for future reference.

  • Work closely with other IT team members to ensure seamless technology operations.

  • Educate employees on IT best practices, security awareness, and troubleshooting basics.

  • Participate in IT projects, upgrades, and system implementations as needed.

  • Maintain inventory of IT assets, ensuring proper tracking and replacement of equipment.

  • Support networking and connectivity issues, including hardware, software, and Wi-Fi troubleshooting.

  • Frequent travel between company locations may be required.
  • Experience in a multi-location business environment

  • Knowledge of Power Apps, Power Automate, or Dataverse is a plus.

  • Basic understanding of IT security principles and best practices.

  • Strong knowledge of Windows operating systems, Microsoft 365, and basic networking concepts.

  • Experience with troubleshooting hardware, software, and peripheral devices.

  • Familiarity with Azure, specifically Entra, user account management, and security policies.

  • Ability to work independently and manage multiple support requests simultaneously.

  • Strong interpersonal skills with a customer-service-oriented mindset.
  • Excellent written and verbal communication skills.
  • A willingness to learn new technologies and adapt to evolving IT needs.
  • Ability to lift and move IT equipment (up to 50lbs).

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