What are the responsibilities and job description for the Cottonwood Golf Course-Guest Services position at Western Golf Properties LLC?
Description
Responsible for a variety of tasks on the grounds and in the pro shop. Adept at maintaining golf equipment and assisting in pro shop.
Essential Duties and Responsibilities:
• Setup bag drop, cart staging and driving range areas before our guests arrive.
• Make sure all areas are clean and stocked with necessary supplies at all times.
• Ensure that all arriving guests are properly greeted, questions are answered and directions given.
• Staging golf carts for the guests use.
• Properly set up the driving range and keep it functioning at all times.
• Maintain a clean and well-organized cart barn.
• Perform all required cart maintenance procedures.
• Constant communication with the Starter/Greeter, Guest Services Manager, Golf Shop, Cart Attendants, Bag Handlers and Player Assistants.
• Ensure that all departing guests are properly greeted, questions answered, directions given and thanked for visiting the facility.
• Keep all areas clean and well organized.
• Assist the Starter/Greeter with bag handling and any other guest’s needs.
• Make sure all golf carts are clean, stocked and parked properly in the staging area.
• Pick Up Range Balls, Wash Range Balls, Fill The Range Ball Machine as instructed
• Keep the Driving Range Tee are neat, clean and organized at all times
• Perform all required preventative maintenance procedures on the golf carts
• Perform all required opening & closing procedures and security of the owner’s assets.
• Perform other duties as requested by WGP Corporate / Guest Services Captain / Starter & Greeter.
Requirements
Job Requirements
• One year prior work experience, golf course experience preferred.
• Customer service experience
• Punctual and reliable
• Exceptional grooming habits, maintaining clean and complete uniform as designated by Management
• Required to be available for work on all major holidays.
• Must regularly lift and move up to 65 pounds
Physical, Environmental, Cognitive and Social Requirements:
• Sitting, standing, walking, reaching, stooping, bending, twisting, kneeling, pushing, pulling, grasping: stand for long periods of time, sometimes outdoors exposed to moving mechanical parts, outside weather conditions (hot and cold) and moderate to loud noise level.
• Frequently required to stoop, bend, crouch, and squat climb, kneel, in and out of golf carts, and to twist at the neck and waist, reach above and below shoulder level, push and pull when retrieving, storing and moving golf bags; use dominate hand and fingers to feel and grasp, push and pull and for fine manipulation to detail carts, clean clubs and use two-way radios.
