What are the responsibilities and job description for the Site Manager position at Western Illinois Regional Council?
Do you want a job where you can help people and get great benefits? Apply for the Site Manager position at WIRC-Community Action Agency in Galesburg, IL!
We offer an excellent full-time benefit package including:
- 100% employer-paid premiums for employee health, dental, and vision insurance.
- Retirement plan benefits.
- 37.5 hour work week.
- Generous holiday, vacation, personal, and sick leave.
- A casual and flexible work environment.
- The opportunity to contribute to important work in our community.
Job Summary: Responsible for coordinating the Knox County office site, including the operation of the Low Income Home Energy Assistance Program (LIHEAP).
Rate of Pay: $19.50 – 21.50 per hour, 37.5 hours per week.
Supervisory Responsibility: Indirect supervision of Galesburg-based staff.
Minimum Level of Education/Experience Required: Associate’s degree in social work, sociology or related field and experience in a social service or related program, or an equivalent level of education and experience.
License or Certification Required: Must have a valid Illinois Driver’s license and proof of automobile insurance.
Essential Functions of the Job:
1. Responsible for on-site supervision of the Knox County office, guiding the implementation of services and customer assistance at the office.
2. Address any customer concerns or complaints, notifying the appropriate program director or supervisor in each instance
3. Responsible for accurate program applications including quality assurance reviews of LIHEAP and other program applications, examining files for completeness, accuracy, and adherence to program rules. Identify errors and correct or return files to the original intake worker for correction. Verify information and determine eligibility.
4. Responsible for Knox County reception and service delivery processes.
5. Assist with Knox County implementation of Agency programs provided through the Community Services Block Grant (CSBG).
6. Train LIHEAP Specialists as directed in accordance with program guidelines.
7. Assist with data entry and with reviewing data entry accuracy in accordance with grant rules and procedures.
8. Provide referrals to customers as needed.
9. Coordinate office management, including janitorial, supplies, and other office coordination duties.
10. Travel required throughout the service region and to trainings/meetings.
11. Other duties as assigned.
Physical Demands:
1. Must be available to perform the essential functions of the job whenever scheduled to work.
2. Must be able to move about the office to supervise staff, meet with customers, and visitors, and operate common office equipment.
3. Must be able to remain in a stationary position to work on a computer to complete program applications and enter program documentation.
4. Must be able to pick up and hold documents and other common office items.
5. Must be able to communicate and converse with customers, coworkers, and visitors to implement energy assistance services and supervise staff.
6. Must be able to operate a computer to record and report data and to communicate with staff, customers, volunteers, and community partners.
7. Must be able to complete mathematical computations to determine program eligibility of applicants and determine accuracy.
8. Must be able to use a telephone to communicate effectively with customers, coworkers, and community partners.
9. Must be able to operate a motor vehicle to supervise other office and outreach locations and to attend required training.
To apply: Please complete the Docusign application on our website at wirpc.org/employment/ AND submit your resume and cover letter to wirc@wirpc.org or by mail to WIRC, 133 West Jackson Street, Macomb, IL 61455. Paper applications available upon request. Applications accepted until position is filled.
Job Type: Full-time
Pay: $19.50 - $21.50 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $20 - $22
