What are the responsibilities and job description for the Patient Service Representative position at Western Maryland Dermatology?
This is a part time position in our McHenry office; Tuesday, Wednesday and Thursday. The hours are 730am-5pm (dependent on patient schedules). Full time hours are available Monday and Friday in the Cumberland office.
1. Responsible for sale and deposit of over the counter products
2. Responsible for updating and entering any new or changed patient information in the computer
3. Responsible for receiving the patient with completed encounter form, after service was rendered.
4. Collect and record the appropriate payment from the payment, at time of service
5. Generate an appropriate receipt to the patient for payment at the time of service.
6. Responsible for making sure patient is given an encounter summary, orders, prescriptions, or patient education as instructed by the clinical staff.
7. Responsible for making any referral calls as requested by the clinical staff.
8. Responsible for generating end of day reports and patient count.
9. Responsible for reconciliation of cash box.
10. Responsible for verification of accuracy in the end of the day balance.
11. Responsible for balancing service and payment reports with encounter forms and money (cash/checks and credit card payments)
12. Responsible to turn over daily journals and deposits to office manager/bookkeeper.
13. Responsible for answering phones, directing calls, and making appointments as necessary
14. Responsible for scheduling return appointments as directed by clinical staff.
15. Responsible for notifying over the counter ordering personnel of low inventory.
16. Responsible for maintaining a clean/organized work area.
17. Responsible for performing any and all duties as required to provide optional patient care or as directed by Clinical Providers and/or Office Managers.
Requirements:
1. High School Diploma
2. Ability to type
3. Computer literacy in medical software program
4. Basic knowledge of medical terminology
5. Proficient communication skills
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 24 – 40 per week
Medical Specialty:
- Dermatology
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Mc Henry, MD 21541 (Required)
Work Location: In person
Salary : $16 - $18