What are the responsibilities and job description for the Associate Director Housing Operations and Facilities position at Western Michigan University?
Position Details
Posting Summary
College
VP Student Affairs-DIV
Executive Area
VP Student Affairs
Department
Residence Life
Posting Detail Information
Posting Number
S1092P
Job Type
Full Time, Regular
Pay Type
Exempt/Salaried
Pay Grade
G
Campus Location
WMU-Kalamazoo - Main Campus
Salary Range
Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
Number of Vacancies
General Summary
- Responsible for all Housing and Residence Life facilities and operations for general housing and apartments including maintenance, furniture management, and renovation projects. Manages housing software systems, vendor contracts, and business operations while coordinating with campus partners to ensure efficient facility processes and smooth residential transitions.
Major Duties
- Oversee and manage facilities in residence halls and apartments.
- Participates in planning and revision of housing operations including housing contract administration, policy and procedural adjustments, business operations and updates.
- Manage all move-in and move-out facility processes, ensuring seamless transitions for students and staff. Coordinate and supervise turnover processes for residence halls and apartments, works with various campus departments and contractors to ensure turnover success.
- Coordinates updates to the housing record management system to meet the needs of the end user and staff. Oversees implementation of system updates and contract changes. Participates in system upgrade meetings with outside contractor.
- Maintains schedules and assignments of staff to ensure proper workflow for Housing Office needs and functions to enhance effectiveness and efficiency of departmental operations.
- Supervises, set schedules, and processes work orders for student move crew
- Works to problem solve elevated concerns from students, staff, faculty, and parents.
- Hires, trains, evaluates, and supervises staff and student employees.
Minimum Qualifications
- Master’s degree in related field from an accredited institution.
- Five years’ relevant experience.
- Formal training and experience in crisis intervention and conflict management.
- Supervisory experience.
- Strong interpersonal, written and verbal communication skills.
- Ability to work irregular shifts and extended hours, including evenings and weekends, and be on-call for emergencies and training.
Desired Qualifications
Special Instructions to Applicants
- External applicants should use the WMU – Application.
- Internal applicants should use the WMU – Internal Application.
Additional Position Information
- Staff Compensation System pay grades and rates are available at: https://wmich.edu/hr/staffcompensation.
- Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, s://www.wmich.edu/hr/enrollment-staff.
Physical requirements and working conditions
- Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
- Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
