What are the responsibilities and job description for the Revenue Cycle Associate position at Western Missouri Medical Center?
Description
JOB SUMMARY:
The Revenue Cycle Associate will assist in various areas of the Revenue Cycle.
Essential Functions
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
JOB SUMMARY:
The Revenue Cycle Associate will assist in various areas of the Revenue Cycle.
Essential Functions
- Assist patients with questions and payments both in person and on the phone.
- Post self-pay payments received through the mail or in person.
- Process credit card payments from individuals as well as insurance companies that are received in the Patient Accounts office.
- Handle correspondence with early out vendor.
- Pick up all mail from post office and hospital locations.
- Pick up all cash bags from clinic and hospital locations.
- Take deposits to bank.
- Process change orders for clinic and hospital locations.
- Balance personal cash boards daily.
- Balance petty cash box.
- Process payroll deductions in Cerner bi-weekly.
- Sort incoming mail and distribute to appropriate hospital department.
- Deposit all money received in patient accounts via check, cash, and credit card.
- Assist transaction analysts in finding missing remittance advices.
- Process patient financial services refund requests in collaboration with PFS and Accounting Staff.
- Train all clinic cash payment posting in Cerner Revenue Cycle.
- Train hospital staff in Cerner Revenue Cycle in order to be able to assist with patient questions concerning patient balances.
- Balance cash boards.
- Process refund requests weekly. Reconcile with accounting.
- Assist patients with questions relating to account balances, provide them with payment options.
- Assist the Director of Revenue Cycle in projects as assigned.
- Maintain regular and predictable attendance.
- Perform other essential duties as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
- High school diploma or equivalent.
- Minimum of a year Healthcare Revenue Cycle experience highly preferred.
- Must be team player.
- Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.
- Must be proficient in Microsoft Word, and Excel.
- Must be able to sit and stand, intermittent 8 to 10 hours a day.
- Must be able to use standard office equipment, including the telephone and computer keyboard, fax machine, adding machine.
- Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
- Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
- Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
- Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
- Occasionally walks on uneven surfaces.
