What are the responsibilities and job description for the Office Hero: Future Position position at Western Pest Control, Inc.?
Are you an amazing, loved, humble, and smart individual seeking a low drama, high demand workplace? Do you want to work in an environment where your hard work and dedication are rewarded, and where you'll be respected and loved by your team? We may not be hiring at the moment, but we want to line up exceptional candidates like you for our future openings. We call this a seat on our "Bench." If selected, you'll be the next person hired when a position opens up. Things are always changing and growing and we'd love for you to be part of that growth when it does!
We are a growing, busy pest control office offering great pay, bonuses, paid vacation, matching retirement, and much more! A fast learner that can be self-reliant and also be a team player will fit in perfectly with our amazing team of office heroes! We anticipate both full time and part time positions becoming available in the near future!
We are open Monday through Friday and hours typically fall between 8am and 6pm.
Requirements:
-Customer service experience
-Must be a people person
-Phone etiquette and experience
-Computer literate
-Some college preferred
-Able to work autonomously and follow direction
-Positivity and kindness is a must
-Eternally optimistic
Duties may include:
-Learning and following office and company processes
-Studying and memorizing scripts and other pest or company information
-Using Google Docs, Click-up, spreadsheets, and multiple other web applications daily
-Answering incoming phone calls, emails, text messages
-Scheduling pest appointments efficiently and accurately
-Providing customer happiness and service
-Working closely with Pest Professionals to ensure company success
-Outbound calls and texts
-Maintaining a positive work environment with co-workers
-Attending meetings and completing training regularly
-Multi-tasking and prioritizing tasks
-Always striving to maintain the Western Pest Culture and Core Values: Accountability, Integrity, Service Above Self, Create Value, Fun, Kindness, Exceptional Communication and Continuous Improvement
We have a fantastic team and need a nice and capable person who strives for fun and excellence. Being clean, kind, detailed and friendly are also required. Selfish, negative, moody, mean and lazy need not apply. We have a pretty great culture and want you to join us if this sounds like the right place for you!
If you're interested in this seat on our Bench, please submit a resume and brief introductory letter with this application. We eagerly anticipate hearing from you. In the meantime, we encourage you to visit our website at wpest.com and check out our Western Pest Control page on facebook.com to familiarize yourself with our company. Be awesome and get ready to embark on an incredible career with us!
Office, receptionist, phone, desk job, customer service, scheduler, guest services, admin, office clerk, appointment clerk, router, secretary, reservationist, front desk, reception, inbound calls, outbound calls, customer care
Salary : $17
