What are the responsibilities and job description for the Senior Systems Consultant position at Western Power?
We have an exciting opportunity for a Senior Systems Consultant within our People Capability function at our Jandakot Office on a 12-month fixed term basis.The primary focus in the role is to provide subject matter expertise, guidance, and advice on relevant system implementation, upgrades, enhancements, integrations, and long-term system strategy input, while providing an escalation point for operational troubleshooting, support, and ongoing maintenance of specific functional information management systems.We are looking for a seasoned professional with extensive demonstrated industry experience in managing relevant information or business systems.Your Role in Action Lead and support maintenance and governance of information system(s) under the relevant Functions and act as the operational “custodian” of the relevant functional system(s).Responsible for maintenance, support, and troubleshooting of all relevant systems (IS) while meeting or exceeding required defined service levels.Manage and proactively make recommendations, implement, and support system upgrades, patches / releases, testing, and other technical projects as required.Provide technical guidance and support to stakeholders in the operation and maintenance of relevant systems, including coordinating required system updates, enhancements, and providing timely communication to all stakeholders.Complete system configuration and testing where qualified to do so and with appropriate controls.Coordinate system integration and customizations and support all relevant systems in terms of any technical issues while supporting the development of solutions and ensuring schedules are met with minimal operational business interruptions.Responsible for any required system change management and knowledge transfer activities and maintain and ensure that all system documentation is kept up to date to a high standard.Manage all change management requirements relating to systems as required, including providing SME support for the development of training materials for end user training (“train the trainer”).What Makes You a Great Fit Bachelor’s degree or equivalent in Human Resources, Business, information systems, or related discipline or extensive demonstrated and sound industry experience.Strong and demonstrated experience in providing business consulting and support for the purpose of maintaining and improving business systems.Well-versed in a variety of information system environments with the ability to troubleshoot and make recommendations on complex technical issues.Ability to effectively communicate on complex issues with a high level of effectiveness and build strong working relationships with various levels of internal and external customers.Sound knowledge of building business processes and applications as these relate to systems.Knowledge of application design, development, and architecture.Understanding of relevant change management tools and the Release & Deployment, Service Validation & Testing, and Change Management processes.Understanding of testing methodology, tools, and techniques with the ability to lead system testing.Ability to self-manage to effectively balance and prioritise activities, support, and project tasks.Demonstrated experience in enterprise type systems best practice and the ability to translate business requirements into system specifications.High level documentation / report writing skills.Interaction with others is primarily concerned with influencing, developing, and motivating people and changing behaviour.Highly desirable – Experience in the following systems – aXcelerate, Pegasus, Optimizely, SharePoint.By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations.You will also benefit from a range of perks and opportunities, including : Over 50% of our employment opportunities are driven by career progression.Flexible work arrangements to support part-time work, working hours, and working from home arrangements.Access to salary packaging, social club activities, and discounted health insurance and gym membership.An award-winning employee recognition and benefits programme.An innovative team culture that’s enabling the transition to renewable energy and decarbonisation.In addition to standard leave, enjoy three wellness leave days each year.#J-18808-Ljbffr
