Recovery Manager (Part-time) SRS Program

Reports to: Recovery Manager Supervisor

FLSA Status:  Non-Exempt

Dedicate yourself to an Organization and Mission you can be proud of by joining the Western Reserve Area Agency on Aging!

Our Mission:

We provide choices for people to live independently in the place they want to call home.

About Us:

Western Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation, organized and designated by the State of Ohio to be the planning, coordinating and administrative agency for federal and state aging programs in Cuyahoga, Geauga, Lake, Lorain and Medina Counties.  It is one of 12 Area Agencies on Aging (AAAs) in the state organized together with local service provider organizations and the Ohio Department of Aging (ODA) to form the state's public aging services network.  The network works together to create opportunities for older Ohioans to receive needed home and community services and supports; and to age successfully in their own homes and communities.

Candidates we love…

• Self-motivated and compassionate professionals looking to be part of a Best-in Class organization
• Team players who are committed to providing superior service to all they serve
• Enthusiastic professionals excited to grow with an organization that values dedication, innovation and collaboration.

What our staff loves about us…

• A generous six-week PTO program and thirteen paid holidays
• An investment in professional development through a substantial, annual training funds allotment
• A 401K program with company match
• Medical, Dental, Vision Benefits and so much more…

Position Overview: 

Recovery Management includes coordinating all services received by an individual and assisting the individual in gaining access to needed Medicaid State Plan and 1915(i) services (Specialized Recovery Services-SRS), as well as medical, social, educational, and other resources, regardless of funding source. Recovery Managers are responsible for monitoring the provision of services included the Person-Centered Plan to ensure that the individual’s needs, preferences, health, and welfare are promoted.

Job Duties:

• The Recovery Manager will conduct initial assessments as assigned. Complete face to face assessments in the community with Consumer (and caregiver/contact) assessing the needs, service goals, objectives and personal preferences to enroll into the program. Provides supporting documentation to be considered by the independent entity in the review and approval process.
• The Recovery Manager will manage an individual case load.
• Annually assessing the individuals program eligibility and assisting the individual with retaining HCBS and Medicaid. Assists the individual with fair hearing requests when needed and upon request.
• Updates the assessment, as applicable, and the Person-Centered Plan, based on information discovered during ongoing monitoring. Revisions to the Person-Centered Plan should occur no less frequently than annually.
• Scheduling, coordinating, and facilitating meetings with the individual, which should include the individual’s transdisciplinary team, informal support, and other providers servicing the member on a regular basis such as community mental health teams.
• Authorizing services in the type, amount, scope, frequency and duration to meet the individual needs.
• Linking and referring the individual to service providers, educational resources, and support programs appropriate for individual and their informal support system, including non-HCBS Medicaid, Medicare, and/or private insurance or other community resources.
• Actively participates in the care planning process as a member of the trans-disciplinary team.
• Monitoring the delivery of all services identified in the individuals Person-Centered Service Plan. Through the ongoing monitoring process, if there is discovery of a significant change event (e.g., inpatient hospital admission), the Recovery Manager will follow the RM Guide. Transition planning for significant changes including transitioning from SRS to a waiver or nursing facility.
• Monitors health, welfare, wellness, and safety through regular monthly contacts (calls and visits with the individual, paid and unpaid support, and natural support) wherever the individual lives, works, or has activities.
• Identifying and reporting incidents, assist the individual to develop a prevention plan to reduce the risk of reoccurrence.  
• Participates in any activities related to quality oversight and provides reporting as required.
• Assist the supervisor with completing required audits, case reviews, and adverse outcome responses.
• Respond to urgent/emergent needs for a recovery manager’s visit if the assigned recovery manager is not available.
• Maintain minimum proficiency in all requisite computer applications and software.
• Maintain consumer confidentiality according to agency policy.
• Report abuse, neglect, or exploitation of older adults as a mandated reporter as required by Ohio law.
• Abide by the professional code of ethics established by licensure.
• Participate in trainings, meetings, in-services and continuing education opportunities; also participates in Ohio Home Care Waiver-SRS trainings and meetings as requested by supervisor or manager.
• Meet time frames for timely and accurate completion of documentation, including use of the Guiding Care IT system.
• Ability and willingness to travel to community and consumer locations within our five county service areas (Cuyahoga, Lorain, Geauga, Lake and Medina counties).
• Perform other duties as assigned by supervisor as needed to meet agency goals.
• All staff have the responsibility and authority to propose ways to improve quality and to fully participate in quality improvement efforts.

Must have the following abilities to perform the essential duties:

• Ability to effectively communicate with general public, both in person and by phone,
• Ability to comprehend written material related to essential job functions,
• Ability to accurately document facts related to essential job functions,
• Ability to comprehend, recall, and apply facts related to essential job functions,
• Ability to analyze, evaluate, and implement a reasonable course of action based on available information.

Requirements:

• An RN or bachelor’s in social work, counseling, psychology, or a related social service field with a minimum of three years post degree experience working with individuals with severe and persistent mental illness (SPMI) or have a minimum of one year post degree experience working with individuals with diagnoses chronic conditions.
• Training in administering ANSA, person-centered planning, evaluating HCBS living arrangements, incident reporting and meeting state conflict of interest standards.
• Applicant must demonstrate the knowledge and skills necessary to provide the level care management/assessment appropriate to the scope of program responsibilities.
• Experience with any of the following is desirable: mental health patients, or physically disabled patients. 
• Applicant must possess a valid driver’s license and proof of automobile insurance.
• Applicant must pass a criminal background check and drug screen.
• Applicant must have basic computer skills, including Microsoft Office applications

If you are interested in joining our team of professionals, please forward your resume and a cover letter.

We look forward to hearing from you! 

Western Reserve Area Agency on Aging (WRAAA) is committed to providing equal employment and advancement opportunities to all people. Employment decisions are made based on each person’s performance, qualifications, and abilities. The Agency does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by law.

 Western Reserve Area Agency on Aging’s Equal Employment Opportunity policy covers all aspects of employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.