What are the responsibilities and job description for the Patient Financial Services Coordinator, Pain Medicine position at Western Reserve Hospital?
Extensive utilization of the various system tools available to ensure accurate and timely patient financial information is in place. Collects and verifies demographic information, insurance coverage and referring physician data for the service line. Provide financial counseling services to patients. Works with insurance companies to ensure proper and timely payments for all related service line services and acts as an advocate for the patient when billing problems occur.
Main Responsibilities: Responsible for Check in/Check out, Patient Paperwork, Prior authorization and scheduling for Imaging and Surgery. Prior Authorization experience preferred.
Education and Training
- Associates degree in business or closely related field preferred.
- Two (2) years of related financial experience can substitute for degree requirement.
Experience
- Two (2) years experience in medical insurance verification and other hospital finance areas.
- Knowledge of verification requirements for Medicare, Medicaid, commercial insurance, managed care plans, workers compensation and other third party payors.
- Experience in patient advocacy preferred.
