What are the responsibilities and job description for the Front Desk Scheduling Coordinator position at Western Slope in Home Care?
Front Desk Scheduling Coordinator
Hourly: Starting position is at $17/HR
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you place value on having personal connections with those you work with? If so, Western Slope In-Home Care has the opportunity for you!
We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast-paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!
We offer paid training and development opportunities, and a competitive salary. PSL, and PTO after 1 year of employment, as well as a 401K after 2 years of employment.
The following are two open shifts for which we are hiring. We want this to be a rewarding office job, working 4 days a week and having 3 days off, or a variation.
Positions Open in Meeker Office:
1. Sunday to Wednesday: 10-hour shifts, 730am to 6 pm or 8 to 6:30pm. You’ll have 1/2hr unpaid lunch break, and a 15 min paid break during these shifts.
2. Wednesday to Saturday: 10 hours shifts 730am to 6pm or 8 to 6:30pm. You’ll have 1/2hr unpaid lunch break, and a 15 min paid break during these shifts.
The Scheduler is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees.
- Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
- Performs various supervisory activities for scheduling appropriate caregivers to clients. Performs other office coordination duties.
- Assist with recruiting, hiring, onboarding, training and personnel management.
- Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
- The ideal candidate has prior experience working in the home care industry or medical office setting.
- Might be required to work a shift to maintain great customer service and operational integrity.
- Basic computer skills needed
The desired candidate will possess the following:
- Excellent communication and organizational skills. Bilingual is a plus!
- High school graduate or equivalent GED with two years of Home Care experience.
- Able to work independently, demonstrating sound judgment.
- MUST have a car.
- Be available as required for on-call duty outside of normal office hours one week a month.
Salary : $17
