What are the responsibilities and job description for the Mortgage Support Coordinator position at WESTERN STATE BANK?
At Western State Bank, “what” you know is important, but not as important as how you relate to teammates and customers. Our environment is based on the principles of respect, curiosity, creativity, individual empowerment, and the ability to listen effectively and communicate openly. We also believe in continual learning, bias toward action, keeping commitments, and doing our absolute best every day. We believe that our ability to deliver on our promise of being Your Hometown Bank is a result of these high standards.
The Mortgage Support Coordinator provides assistance to the mortgage team in an effort to increase the efficiency, production, and customer experience of the department. The Mortgage Support Coordinator is accountable to assist team members with data entry, file collection and review, and administrative duties. This position will maintain strong internal and external customer relationships.
- Work with Mortgage Loan Officers and clients to ensure files, documents, signatures, and applications are compliant and fully completed. At times, meet with clients to secure supporting documentation.
- Be a secondary customer contact when Mortgage Loan Officers are unavailable.
- Coordination and planning of mortgage closing details and meetings.
- Data entry of loan information.
- Initiate, track and ensure completion of all required disclosures in order to meet regulatory guidelines.
- Attend to Mortgage pipeline to ensure files are moving forward in order meet set deadlines and closing dates.
- Assist with collection of fees needed with customers.
Associates degree preferred with a minimum of three years of experience in a real estate or mortgage-related industry.
This is a full-time position with benefits.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship for visa status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Western State Bank is an EEO and Affirmative Action Employer. Member FDIC.
