What are the responsibilities and job description for the Program Support Technician - Physical Plant Services (PPS) position at Western State Hospital?
Title: Program Support Technician - Physical Plant Services (PPS)
State Role Title: 19013
Hiring Range: commensurate based on experience
Pay Band: 3
Agency: Dept Behavioral Health/Develop
Location: Western State Hospital
Agency Website: https://www.wsh.dbhds.virginia.gov/
Recruitment Type: General Public - G
Job Duties
Western State Hospital is seeking a full time Program Support Technician who will provide office support to the Director of Physical Plant Services and the Department Heads that report to the Director of Physical Plant Services in order to provide a safe environment for patients and staff at Western State Hospital; input corrective maintenance work orders from various sources; investigate and research to gather data or resolve discrepancies concerning staff requests; close work orders; assist PPS Director and performs administrative duties; and compile data from work orders and Security Logs for patient damage.
The Program Support Technician will also validate billing for central garage pool vehicles, fueling, trash services; attend various meetings; develop and generate reports using TMS for: utilities management, billing purposes, inventory, etc.; generate/close work orders for various maintenance equipment, utility services, etc.; and assist office personnel in training and performance of job duties.
This Position Is Eligible For
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The successful applicant must pass a criminal background investigation, drug screening test and employment reference check. The applicant must have the ability to perform at the level of physical demands noted on the Employee Work Profile and the verified ability to perform the essential functions of the position.
Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800- 552-5019, or DBVI at 800-622-2155.
DBHDS is a healthcare organization and must comply with the federal CMS Omnibus COVID-19 Health Care staff Vaccination Regulation which requires all employees to be vaccinated or receive an exemption. Upon acceptance of a job offer, new recruits will be asked to disclose their vaccination status (and for those fully vaccinated, proof of vaccination) during the pre-employment process. New staff who are not vaccinated for any reason or choose not to disclose their vaccination status, will need to request a medical or religious accommodation. If you have questions, please contact the Office of Human Resources.
Contact Information
Name: Samantha Leep
Phone: 540-332-8306
Email: samantha.leep@dbhds.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
State Role Title: 19013
Hiring Range: commensurate based on experience
Pay Band: 3
Agency: Dept Behavioral Health/Develop
Location: Western State Hospital
Agency Website: https://www.wsh.dbhds.virginia.gov/
Recruitment Type: General Public - G
Job Duties
Western State Hospital is seeking a full time Program Support Technician who will provide office support to the Director of Physical Plant Services and the Department Heads that report to the Director of Physical Plant Services in order to provide a safe environment for patients and staff at Western State Hospital; input corrective maintenance work orders from various sources; investigate and research to gather data or resolve discrepancies concerning staff requests; close work orders; assist PPS Director and performs administrative duties; and compile data from work orders and Security Logs for patient damage.
The Program Support Technician will also validate billing for central garage pool vehicles, fueling, trash services; attend various meetings; develop and generate reports using TMS for: utilities management, billing purposes, inventory, etc.; generate/close work orders for various maintenance equipment, utility services, etc.; and assist office personnel in training and performance of job duties.
This Position Is Eligible For
- retirement with cash match
- health, vision, and dental insurance
- life insurance
- paid time off
- high school graduate in a program, which included or was supplemented by a business oriented curriculum to include office practices and basic bookkeeping/accounting principles
- valid Virginia Driver's license
- experience with maintenance, HVAC, electrical, or administrative/office services
- experience related to Physical Plant Services
- working knowledge of basic bookkeeping/accounting principles and technical aspects of the subject area
- working skills to operate office equipment including automated equipment, as required accomplishing the work
- demonstrated ability to perform detail work with numerical data and prescribed procedures; to collect and organize material for reports by determining what is available and what should be included to present the information in a prescribed organized format; and to communicate with others effectively
- bilingual
- veteran
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The successful applicant must pass a criminal background investigation, drug screening test and employment reference check. The applicant must have the ability to perform at the level of physical demands noted on the Employee Work Profile and the verified ability to perform the essential functions of the position.
Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800- 552-5019, or DBVI at 800-622-2155.
DBHDS is a healthcare organization and must comply with the federal CMS Omnibus COVID-19 Health Care staff Vaccination Regulation which requires all employees to be vaccinated or receive an exemption. Upon acceptance of a job offer, new recruits will be asked to disclose their vaccination status (and for those fully vaccinated, proof of vaccination) during the pre-employment process. New staff who are not vaccinated for any reason or choose not to disclose their vaccination status, will need to request a medical or religious accommodation. If you have questions, please contact the Office of Human Resources.
Contact Information
Name: Samantha Leep
Phone: 540-332-8306
Email: samantha.leep@dbhds.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
