Service Attendant

The Service Attendant maintains, prepares and inventories heavy rents, sales, and used equipment in the yard. This role requires a valid driver's license with ability to obtain a CDL, proven customer service skills, and operation knowledge of light construction equipment.

ESSENTIAL FUNCTIONS :

• Instructs customer on proper use and safety procedures. Loads and unloads machines on customer transportation.
• Maintains organization and appearance of the yard.
• Completes documents for shipping and receiving equipment.
• Inspects machines upon customer return for damage, abuse, fuel levels and all attachments.
• May assist other technicians with minor repairs or maintenance on returned machines.
• Washes, details, and touches up machines upon return as needed to maintain proper appearance.
• Completes final check of customer equipment before it leaves the yard.
• Steam cleans equipment and components on request; keeps steam-cleaning area clean and free of all debris.
• Maintains neat and organized attachment inventory.
• Delivers and picks equipment as needed.
• Maintains the tool room. Loans equipment to technicians. Inventories tools. Schedules repairs for tools with outside vendors.
• Assists with shop cleanup.
• Handles all public and internal inquiries in a prompt and friendly manner.
• Adheres to all customer care standards.
• Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures and standards.
• May accomplish training and serve as a Green Belt in support of Western State's Six Sigma program.
• Work within and promote corporate vision, mission, and values of the organization.
• Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES :

EDUCATION AND EXPERIENCE :

PHYSICAL CHARACTERISTICS :

This role is designated as safety-sensitive.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)