What are the responsibilities and job description for the Manager, Solution Engineering position at Western Union?
Manager, Solution Engineering – Austin, TX
Do you want to make a global impact by developing and deploying our digital payment transformation products with a focus on a safe, secure, and frictionless experience for our retail customers? Are you an enthusiastic and technical professional who excels in a dynamic, fast-paced environment? Does joining a global company that invests in its people and builds their capabilities to adapt, develop, and innovate sound interesting to you? Then it is time to join Western Union as a Manager, Solution Engineering.
Western Union powers your pursuit.
In this role you will support the Product and Technology teams by taking an integrative approach in connecting complex business problems with technical software solutions. You will have a solid knowledge of technology products and cloud architecture to help build out our customer-centric digital wallet products for consumers.
Role Responsibilities
- Lead and mentor team of developers and testers.
- Collaborate with stakeholders to understand business requirements.
- Liaison with product team to define and prioritize features for team.
- Provide expertise in high level architecture and business solutions for a specific platform supporting the technologies and working on timelines as per the business need.
- Design and manage secure, scalable, and maintainable cloud-based software solutions.
- Prepare and present technical proposals to customers and stakeholders.
- Monitor application architecture and ensure appropriate implementation of all solutions.
- Ensure the best possible performance, quality, and responsiveness of applications.
- Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.
- Help define and maintain guidelines for delivery and support.
- Become familiar with innovative technology in a short span of time and quickly ramp up people.
- Monitor progress and adjust plans as needed to meet Organizational objectives.
Role Requirements
base salary range is $110,000 - 146,650 USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview
process or in an offer of employment.
Your US specific benefits include :
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania : Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Salary : $110,000 - $146,650
