What are the responsibilities and job description for the Client Service Representative - Salazar Road Veterinary Clinic position at Western Veterinary Partners?
Salazar Road Veterinary Clinic is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere. The ideal candidate thrives in a very fast-paced environment and possess an eagerness to learn.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a part-time position, with 10-hour days and availability needed Monday, Wednesday, and Friday. NO WEEKENDS!!
Full-time Benefits and Compensation:
- Compensation: $15-$18/hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off & paid holidays
- Personal pet discounts
- Career growth potential!
Minimum Qualifications and Skillset:
- 1 years of client service experience
- Previous veterinary experience is desired, but not required
- Proficiency in the following skills:
- Capacity to thrive in a fast-paced environment
- Exceptional client service skills
- Ability to work successfully in a team environment
- Strong organizational skills
- Effective time management
Salazar Road Veterinary Clinic in Taos, New Mexico, is dedicated to providing compassionate and comprehensive veterinary care for all pets. Our experienced team offers a wide range of services, including preventive care, diagnostics, surgery, and dentistry, tailored to meet the individual needs of each furry friend. With a commitment to promoting the health and well-being of pets, Salazar Road Veterinary Clinic strives to build lasting relationships with pet owners while ensuring the highest quality of care for their beloved companions.
Salary : $15 - $18
