What are the responsibilities and job description for the Client Service Representative position at Western Veterinary Partners?
Edmonds-Westgate Veterinary Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while managing a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a flexible schedule and availability needed Monday- Saturday.
Full-time benefits and compensation :
- Compensation : $18- 22 / hour, based on experience and skillset
- Health package : Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
Get to know us :
We are a busy, one doctor practice and although our practice has a steady workflow, we don't lose sight of our team members and offer a great work-life balance. We're also dedicated to lifelong learning and provide excellent training and career growth opportunities! We have a welcoming and inclusive team, and we genuinely enjoy working with each other. We spend a lot of time with each other, and we want it to be lively and enjoyable! We value high-quality medicine, are equipped with modern equipment, and our doctor and techs are encouraged to stay current on industry advancements.
We look forward to hearing from you!
Salary : $18 - $22
