What are the responsibilities and job description for the Client Service Representative position at Western Veterinary Partners?
Milford Animal Hospital seeks a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
Client service experience in a veterinary hospital is required.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while balancing between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about our services. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.
This is a full-time position, with a 5 / 8 schedule and availability needed Mon-Fri with rotating half-day Saturdays.
Full-Time Benefits and Compensation :
- Compensation : $18-$25 / hour, based on experience and skillset
- Health package : Medical, Dental, and Vision Insurance
- Life Insurance and Disability
- Employee Assistance Program
- 401k options
- Group team-building activities
- Well-stocked staff candy drawer
- Internal growth opportunities
Minimum Qualifications and Skillset :
Team players with exceptional communication skills
At Milford Animal Hospital, our skilled 6-Doctor team is here for all of your pet's needs. We offer Wellness, Surgery, Dentistry, Radiology, Laser, and an in-house laboratory. Since 1950, our practice has been providing exceptional veterinary care to the residents of the greater Milford area. At Milford Animal Hospital, our goal is to exceed your expectations when it comes to top-notch veterinary care and to provide the best care for your best friend.
Salary : $18 - $25
