What are the responsibilities and job description for the Veterinary Receptionist - Wheelersburg Animal Hospital position at Western Veterinary Partners?
Wheelersburg Animal Hospital is seeking a Client Service Representative to join our reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4-10s schedule and availability needed Monday-Friday, with rotating Saturdays.
Full-time benefits and compensation:
- Compensation: $14-16/hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Pet care discounts
Required qualifications and skillset:
- 1 years of client service experience
- Previous veterinary experience is a plus!
- Proficiency in the following skills:
- Dependable and punctual
- Multitasking
- Great interpersonal skills
- Computer skills
Wheelersburg Animal Hospital is a multi-doctor, small animal practice located in southern Ohio, near the Kentucky border. Weve proudly served Wheelersburg, OH, and the surrounding areas of Portsmouth, Ironton, and Greenup, KY, for years. Our DVM team has nearly 65 years of combined experience and we have a talented support team, including an RVT. From wellness exams and vaccines to advanced diagnostics, internal medicine, and complex surgical procedures, dogs and cats receive high quality care at our hospital. We look forward to hearing from you!
Salary : $14 - $16
