Veterinary Receptionist

Mountain View Animal Hospital is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4/10 schedule and availability needed Monday-Friday.

Full-time Benefits And Compensation

• Compensation: $16 - $18/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• PTO
  
  

Minimum Qualifications And Skillset

• 1 years of client service experience
• Previous veterinary experience is [required/highly desired]
• Proficiency in the following skills:
• Client communication
• Multitasking
• Scheduling appointments
• Client transactions
• Checking in/out
  

Mountain View Animal Hospital, situated in Rapid City, South Dakota, is dedicated to providing exceptional veterinary care for pets in a modern and welcoming environment. With a team of experienced veterinarians and compassionate staff, they offer a wide range of services tailored to meet the individual needs of each furry companion. From routine check-ups and vaccinations to advanced diagnostics and surgical procedures, Mountain View Animal Hospital prioritizes the health and well-being of pets while nurturing strong bonds with their owners. Trusted by the local community, they strive to ensure that every pet receives the highest standard of care and attention.