What are the responsibilities and job description for the Patient Services Representative/ Prior Authorization Specialist, ENT position at Western Washington Medical Group?
Date: 4/3/25
Location: WWMG Ear, Nose & Throat, Allergy & Audiology - 3125 Colby Ave, Suite J, Everett, WA 98201
Description:
Full-Time front office administrative work, 30-40 hours per week. Includes entering referrals, scheduling,
verifying insurance benefits, and other administrative tasks.
Duties include but not limited to:
- Call and schedule referred patients.
- Obtain insurance benefits quotes.
- Calculate estimate of patient responsibility for procedures (inpatient, outpatient, and in office
- Obtain medical records clearances, lab results, and other required patient information to send to the
- Obtain insurance prior authorization for procedures, both inpatient and outpatient.
- Enter incoming referral information into the EMR.
- Follow up on non-scheduled referrals and cases.
- Answer and reply to patient phone calls.
- Schedule appointments.
- Manage incoming and outgoing audiology orders and inventory.
- Other administrative duties as assigned to support clinic operations.
Requirements:
- High school diploma or equivalent.
- Reliable, punctual, and committed to quality patient care.
- Two or more years’ experience with EPIC medical records systems.
- Exceptional work ethic and willingness to take ownership of assigned tasks.
- Microsoft application skills: Word, Excel, and Outlook.
- Data entry skills.
- Excellent customer service skills.
- Excellent organizational skills, with high attention to detail and accuracy.
- Knowledge of medical terminology preferred.
- Knowledge of insurance payors in Washington State preferred.
- Skilled in using email, fax, scanner, photocopier, and phone systems (preferably Zoom).
- Pleasant and clear communication skills.
- Ability to work well under pressure and time constraints.
- Demonstrated ability to manage multiple tasks simultaneously.
- You must be able to provide proof of legal authorization to work in the United States.
Benefits:
company in Washington.
Full Time employee benefits:
- 9 paid holidays
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Sick time accrued per WA State law
- Paid training
- Retirement plan
- Vision insurance
Our staff not only enjoys benefits and professional growth opportunities, but also an environment noted for
diversity, community involvement, intellectual excitement, and collaboration. We are interested in learning
more about you and appreciate you taking the time to apply online.
Hours: Full Time, 30-40 hours per week, Monday to Friday. No evenings or weekends.
Salary: Hourly wage $21-$25 per hour depending on experience, skill set, and education.
To Apply: Please send a cover letter and resume to: jsmecker@wwmedgroup.com.
Western Washington Medical Group is an Equal Opportunity Employer. We celebrate diversity and inclusion
and welcome applications from qualified candidates, regardless of race, color, religion, sex including sexual
orientation and gender identity, national origin, disability, protected veteran status or any other characteristic
protected by applicable federal, state or local law.
Salary : $21 - $25
