Recruiter

Job Description: The Recruiter is responsible for full cycle recruiting of all staff and providers including the onboarding of new hires. The role will cultivate relationships with those who are enthusiastic about working at a mission focused community health center. The position will require the coordination and development of strategic recruiting plans. As part of the Human Resources team, the Recruiter will collaborate with others in the department for various HR matters across WWFHC while following all policies and procedures.

PART I: ESSENTIAL POSITION FUNCTION AND DUTIES

HR Generalist Responsibilities:

Manages full cycle recruitment of all positions within the organization utilizing HRIS applicant tracking.

Establish a recognizable employer of choice reputation for Western Wayne both internally and externally.

Post openings on appropriate social media sites, job boards, websites, colleges/universities/trade schools and professional organizations.

Represents WWFHC at both virtual and in person job fairs as well as local/national conferences to attract new talent, increase company visibility and create candidate pipeline.

Performs timely review and screening of all candidates while providing status updates to internal team as well as the candidates throughout the interview process.

Schedules interviews with hiring managers and collects feedback on results of interview.

Manages the offer process by collaborating with hiring managers and leadership team on extending offers, creating offer letters, providing employment details and completing all background checks as required.

Utilizes technology to source candidates both active and passive ensuring appropriate skills, knowledge and experience in relation to position requirements.

Develops and revises workflows for the recruiting process.

Designs, assigns and monitors effective training plans, check lists and documents within the payroll system for effective onboarding.

Assist in developing, updating and maintaining accurate position descriptions.

Coordinate hiring and on-boarding/orientation programs for new hires, residents, fellows, interns, externs, etc.

Submit IT requests for assignments to Athena, Paycom, Dentrix, Samanage, etc and order appropriate computer equipment for employees, interns, etc.

Enroll all employees in HRIS system and respond to and assists with any issues

Respond to employees queries and resolve issues in a timely and professional manner.

Serve as back up to other HR team members in areas of employee relations and benefits.

Assist with hosting quarterly staff meetings.

Keep up to date with the latest HR trends and best practices.

PART II: CLINIC WIDE RESPONSIBILITIES

1. Customer Relations:

a. Treats guests, patients, physicians, and other employees with care, courtesy, and respect.

b. Responds quickly and appropriately to customer request.

c. Looks for and suggests ways to better meet customer needs.

d. Answers clinic communications systems promptly and with courtesy and respect.

2. Teamwork:

a. Works cooperatively within own department and other areas.

b. Willingly accepts additional responsibility tries to make others job easier.

c. Responds quickly to request for assistance.

d. Required to work closely with patients and associates.

e. Interacts with other departments on problem issues.

f. Accepts feedback from patients, visitors, clinic employees, physicians and general public.

3. Continuous Improvement:

a. Continuously looks for and suggests ways to improve.

b. Effectively completes assignment to achieve the greatest benefits at acceptable cost.

c. Implements improvements as appropriate.

d. Demonstrates interest in own growth and development by:

i. Periodically evaluating own performance.

ii. Demonstrating an awareness of personal abilities and limitations.

iii. Independently seeking means to make improvements.

e. Attends and participates in in-services and continuing education programs

f. Attends departmental meetings.

4. Communications:

a. Keeps appropriate people informed.

b. Speaks and writes clearly, concisely, and appropriately for need.

c. Listens carefully.

d. Communicates tactfully.

e. Understands that all confidentiality and privacy considerations are respected and fostered at work and off duty.

5. Self Management:

a. Presents a positive image of Western Wayne Family Health Centers at all times.

b. Carries out assignments with little need for direction.

c. Timeliness.

d. Maintains confidentiality.

e. Provides proper notification of absence and tardiness.

f. Works weekends and shifts when necessary.

PART III: EDUCATION, TRAINING AND EXPERIENCE

1. Bachelors degree in Human Resources or related field (essential).

2. A minimum of two years relevant professional work experience required; two years of experience with full cycle recruitment in healthcare is preferred.

3. Experience sourcing passive candidates.

PART IV: KNOWLEDGE, SKILLS AND ABILITIES

1. Efficient HR administration and people management skills.

2. Excellent record keeping skills.

3. Knowledge of HR functions and best practices.

4. Works comfortably under pressure and meets tight deadlines.

5. Superb computer literacy with capability in email, MS Office and related HR software.

6. Organizational and conflict management skills.

7. Strong decision-making and problem solving skills.

8. Meticulous attention to detail.

9. Understanding of Labor Law and employment equity regulations.

10. Must have the ability to adapt quickly to changing conditions and assimilating new processes into job functions.

11. Knowledge of and ability to use HR software; the ability to communicate clearly orally and in writing; to write reports, business correspondence, procedures, to correctly document patient progress ;and effectively present information.

12. Must have adequate transportation to visit the sites of the WWFHC.

13. Must demonstrate a history of cooperative relations with colleagues, support staff, administrators, and providers and an ability to function effectively as part of a professional team delivering healthcare in a community setting.

14. Must have excellent communication and listening skills, including motivational interviewing.

15. Ability to work in a multi-cultural setting.

16. Flexibility in days and hours available for scheduled work.

17. Ability to organize and prioritize work appropriately.

Benefits:

Medical

Dental

Vision

STD

LTD

Flexible Spending Account

403B Retirement

Lifestyle and quality of life uniqueness (M-F)

13 Paid Holidays

Practice focuses on delivery of quality care (Federally Qualified Health Centers)

Competitive Compensation Package