What are the responsibilities and job description for the Property Manager (bilingual preferred) | Alegria Apartment Homes position at Western Wealth Communities?
WESTERN WEALTH COMMUNITIES
JOB DESCRIPTION
Property Manager
SUMMARY
As our Property Manager you will be leading the on-site team to drive the success of the property to perform at optimal levels and maintain resident retention. You must be a strong leader that enjoys motivating, mentoring and developing your team, providing residents with elevated customer service, and having the ability to make sound operational decisions.
The position is a full-time (40 hours/week), permanent, exempt position.
REPORTING RELATIONSHIP
The position reports directly to the Senior Director or Director, Real Estate.
ESSENTIAL FUNCTIONS
- Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
- Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
- Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the owner as needed.
- Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
- Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
- Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
- Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
- Property Manager supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. Assign and hold team accountable to short and long term goals.
- Assists in managing the owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.
QUALIFICATIONS
To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
- High School Diploma or equivalent
- Must possess a valid driver’s license.
- Bachelor’s degree preferred
- 3 years of on-site property management experience
- CPM or CAM preferred
PERSONAL COMPETENCIES
- A competitive spirit
- High-energy
- Demonstrated leadership and strategic thinking skills
- Supervisory experience
- Warm, friendly and service-oriented philosophy
- High degree of flexibility and tolerance for change
- Ability to train, develop, lead and mentor
- Superior written and verbal communication skills
- Extremely computer literate
- Organized and detail-oriented
- Customer-service driven
- Able to multi-task
- Financial/Budget experience
- Professional Appearance and Demeanor
- Strong multifamily systems and technology knowledge to include Yardi, Excel and various operations and marketing platforms
