What are the responsibilities and job description for the Front Office Full Time position at WesterWell?
POSITION GOAL
Assist provider through greeting, registering, and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted, and charged as necessary.
POSITION RESPONSIBILITIES
- Greet and register patients.
- Schedule return appointments and maintain patient chart.
- Collect co-pays and deductibles.
- Prepare daily balance sheets.
- Review and edit daily bank deposits and deposit report.
- Preparation of daily cashier’s report.
- Post daily charges to patient accounts.
- Enter daily charge data and balance daily transactions.
- Enter/update patient demographic data.
- Distribute work and school excuses to patients as needed.
- Track “no show” appointments.
- Schedule initial appointments.
- Verify insurance benefits/eligibility and document in the computer system.
- Verify/obtain referral numbers or authorizations for upcoming appointments.
- Scan scripts and reports to EMR file.
- Print off new scripts and providers schedules at the beginning of the day.
- Answer telephone.
- Send reports to appropriate clinical personnel or office management.
- Add notes to appointment to help keep providers informed.
POSITION REQUIREMENTS
Experience:
Required:
- Six months experience working in a medical office setting.
Preferred:
- One year experience working in a medical office setting
Education:
Required:
- High School Diploma or equivalent required.
Special Qualifications:
Required:
- Must be able to work independently.
- Basic computer skills.
- Must have satisfactory Motor Vehicle Record (MVR) and valid driver’s license.
Preferred:
- Knowledge of AthenaNet and medical terminology
- OBGYN experience
Job Type: Full-time
Schedule:
- 8 hour shift
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person