What are the responsibilities and job description for the Membership Support Specialist position at Westfield Area YMCA?
The Westfield Area YMCA is committed to creating a positive and inclusive environment for all members and staff. As a Member Services Representative, you will play a key role in ensuring that our facilities and services meet the needs of our diverse community.
About the Role
This is a part-time position available at our Westfield and Cranford locations. We offer flexible scheduling and the opportunity to work at multiple locations. Our ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work independently and as part of a team.
Responsibilities
- Ensure that our facilities and services meet the needs of our diverse community
- Provide exceptional service to members and visitors
- Answer questions and resolve issues related to membership and programs
- Process payments and enroll new members
Requirements
- Must have excellent communication skills and a customer-focused attitude
- Must be able to work independently and as part of a team
- Must be able to lift up to 25 pounds and stand for long periods
What We Offer
- Competitive hourly rate
- Flexible scheduling
- Opportunity to work at multiple locations
- FREE YMCA membership
