What are the responsibilities and job description for the Senior Teller II position at Westfield Bank?
Senior Teller Job Description
A senior teller plays a crucial role in supervising the teller line and providing excellent customer service. The position requires adaptability, strong customer relations skills, and the ability to make sound judgments.
Key Responsibilities:
Qualifications:
Physical Demands:
The job requires standing, walking, sitting, handling objects, reaching, climbing, squatting, bending, and lifting up to 20 pounds. Activities are performed frequently (33-66% of the time) except for sitting, which is occasional (0-33%).
A senior teller plays a crucial role in supervising the teller line and providing excellent customer service. The position requires adaptability, strong customer relations skills, and the ability to make sound judgments.
Key Responsibilities:
- Assist the Head Teller in supervising the teller line.
- Process various transactions to provide prompt and quality service to present and potential customers.
- Supervise the teller line by allocating and coordinating work flow, guiding subordinates, training new employees, and monitoring regulatory compliance.
- Prove cash drawer at end of day, meet assigned referral goals, and maintain security of cash vault.
- Perform additional duties as requested.
Qualifications:
- High School Diploma or GED required.
- Minimum of 6 months of previous cash handling and customer service experience preferred.
Physical Demands:
The job requires standing, walking, sitting, handling objects, reaching, climbing, squatting, bending, and lifting up to 20 pounds. Activities are performed frequently (33-66% of the time) except for sitting, which is occasional (0-33%).
