What are the responsibilities and job description for the Operations Manager position at Westfield Insurance?
Job Description
The Opportunity
We’re looking for a proactive and solutions-oriented Operations Manager to help drive smooth and efficient operations across our venture studio. In this role, you'll support key business processes, contribute to continuous improvement efforts, and collaborate with cross-functional teams to ensure our operations scale effectively alongside our ventures.
This is a great opportunity for someone with a strong operational foundation who is ready to take the next step in their career—gaining exposure to legal workflows, automation tools, and strategic initiatives while making an immediate impact.
What You’ll Do
At 1848 Ventures, we build, launch, and grow new businesses from the ground up. As our Operations Manager, you’ll play a key role in strengthening the foundation that enables our teams to move quickly, work smarter, and scale efficiently. You’ll grow your skills in operational design, strategic execution, and innovation alongside a collaborative and forward-thinking team.
Travel & Work Environment
This position can be remote or hybrid depending on your location. Occasional travel may be required for workshops, process reviews, and in-person collaboration.
Equal Opportunity Employer
United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The Opportunity
We’re looking for a proactive and solutions-oriented Operations Manager to help drive smooth and efficient operations across our venture studio. In this role, you'll support key business processes, contribute to continuous improvement efforts, and collaborate with cross-functional teams to ensure our operations scale effectively alongside our ventures.
This is a great opportunity for someone with a strong operational foundation who is ready to take the next step in their career—gaining exposure to legal workflows, automation tools, and strategic initiatives while making an immediate impact.
What You’ll Do
- Collaborate with teams across the studio to support and improve operational workflows and day-to-day business processes.
- Assist in identifying and resolving inefficiencies or gaps in operations through structured process improvements.
- Help maintain consistent documentation and policies that enable smooth coordination across departments.
- Support contract management workflows, including tracking agreements, assisting with templates, and ensuring timely execution and organization.
- Work alongside legal and compliance stakeholders to support streamlined contract handling and governance tracking.
- Support the implementation of workflow tools or automation solutions that improve turnaround time and reduce manual tasks.
- Contribute to the research, selection, and rollout of a BI tool that helps teams access and interpret key business metrics across the venture studio.
- Assist in developing simple dashboards or reports to provide visibility into operational performance and progress against goals.
- Contribute to special projects and process audits that drive operational efficiency.
- Stay curious about new tools and technologies—especially those that can enhance how we operate and collaborate.
- You bring 3–5 years of experience in operations, business process support, or project coordination—ideally in a startup, studio, or fast-paced environment.
- You’re organized and execution-focused, with strong attention to detail and follow-through.
- You enjoy digging into problems, finding better ways to work, and helping teams run more smoothly.
- You have experience supporting cross-functional initiatives and are comfortable working with tools like Notion, Airtable, or similar platforms.
- Exposure to legal operations, workflow design, or automation tools (Zapier, DocuSign, etc.) is a plus—not a requirement.
- You’re curious about technology and eager to learn how emerging tools (like AI) can enhance your work.
At 1848 Ventures, we build, launch, and grow new businesses from the ground up. As our Operations Manager, you’ll play a key role in strengthening the foundation that enables our teams to move quickly, work smarter, and scale efficiently. You’ll grow your skills in operational design, strategic execution, and innovation alongside a collaborative and forward-thinking team.
Travel & Work Environment
This position can be remote or hybrid depending on your location. Occasional travel may be required for workshops, process reviews, and in-person collaboration.
Equal Opportunity Employer
United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
