What are the responsibilities and job description for the Police Security Administrative Coordinator/ Police Dispatcher position at Westfield Insurance?
Job Summary
Schedule: 16 hours per week. Please note that this position requires the ability to work second and third shifts. You could also be asked to work any shift or day, including holidays and weekends, based on business needs.
The Police Security Administrative Coordinator/ Police Dispatcher, working under direct supervision, is responsible to support Police and Security leaders by efficiently organizing and completing administrative tasks for office operations related to law enforcement and security, including emergency preparedness, police dispatching and call logs, access control, fire systems, key management, records retention, and business continuity. The role operates security systems (e.g., work order management software, records management, access control, fire alarms, photo badging systems) for corporate facilities and facilitates necessary changes for arm/disarm times and access control. The role also provides administrative support for presentations, budget processes, training documents, job aids, department policies, electronic file management, and document enhancement for leaders and departments.
Job Responsibilities
- Supports police and security leaders by efficiently organizing and completing administrative tasks for office operations related to law enforcement and security, including emergency preparedness, police dispatching and call logs, access control, fire systems, key management, records retention, and business continuity.
- Serves as the central point of distribution by dispatching police/security officers and collaborating with public safety agencies.
- Operates security systems for corporate facilities and facilitates necessary changes for arm/disarm times and access control.
- Ensures proper voiding of access cards and the capture of photo IDs for employees, contractors, consultants, and guests.
- Provides administrative support for presentations, budget processes, training documents, job aids, department policies, electronic file management, and document enhancement for leaders and departments.
- Monitors and coordinates all law enforcement, safety, and security-related information, such as emergency services, fire and door alarms, and safety needs.
- Assists with administrative functions related to corporate safety and security initiatives, such as parking permit programs, lost and found management, supply and equipment inventory, and department documentation and files.
- Handles diverse external callers and visitors and interacts with internal contacts at all levels of the organization to resolve inquiries and handle incoming customer service requests.
- Maintains clear and open communication with other staff members and management, alerting security management of any suspicious activity or potential threats.
Job Qualifications
- 0-2 years of experience in Security Administrative Support, or a related field.
- High School Diploma or General Education Diploma (GED) and/or commensurate experience.
Behavioral Competencies
- Collaborates
- Customer focus
- Communicates effectively
- Decision quality
- Nimble learning
Technical Skills
- Self Defense
- Alarm Monitoring
- Security Systems
- Incident Reporting
- Crime Prevention
- Security Technology
- Emergency Communication Systems
- First Aid
- Patrolling
- Investigative Techniques
About Us
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets. Learn more at www.westfieldinsurance.com.
Equal Opportunity Employer
All qualified applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
