Learning and Development Consultant

Job Description

The Learning and Development Consultant is responsible for the design, development, and delivery of effective learning programs that support employee development and organizational goals. The role is also responsible for identifying learning needs, developing and implementing learning programs, evaluating program effectiveness, and continuously improving learning initiatives. The role works collaboratively with key stakeholders, such as HR business partners, subject matter experts, and leaders, to ensure that learning initiatives align with business objectives and support the development of a skilled and knowledgeable workforce. The role utilizes learning technologies, such as learning management systems (LMS), authoring tools, and other e-learning platforms, to design and deliver effective learning programs and track learner progress.

LI-DNI

Responsibilities

• Executes learning strategy and which includes designing, developing, managing, delivering, and maintaining business unit / segment learning programs, vendor relationships and performance.
• Acts as a recognized learning and development subject matter expert for assigned business unit / segment(s).
• Utilizes adult learning methodologies, learning modalities, visual design tools, and assessment methodologies to evaluate audience-specific learning needs and create appropriate learning content, and market learning initiatives.
• Manages and oversees curriculum and program development for assigned areas, including planning, needs analysis, audience identification, resource requirements, risk mitigation, and schedule.
• Maintains effective and ongoing communication with appropriate stakeholders which include internal and external business partners, and leadership; collaborates effectively within the business unit / segment and across the organization to remain current on trends, share new information and best practices, and identify impacts to the learning program.
• Develops and delivers engaging and effective learning sessions using a variety of methods, such as classroom training, virtual training, e-learning, and blended learning, to ensure that employees acquire the necessary knowledge and skills to perform their roles effectively.
• Conducts needs assessments to identify performance gaps, learning needs, and skill development opportunities within the organization; designs learning solutions to address those needs.
• Develops and manages learning programs and initiatives, including creating learning objectives, designing, and delivering learning modules, coordinating logistics, managing resources, and evaluating program effectiveness.
• Evaluates the effectiveness of learning programs through various assessment methods, gathering feedback from learners and stakeholders, and using data to continuously improve learning initiatives to measure their impact on employee performance and organizational goals.
• Utilizes learning technologies, such as learning management systems (LMS), authoring tools, and other e-learning platforms, to design, deliver, and manage learning programs and track learner progress.
• Ensures compliance with relevant policies, regulations, and industry standards.
• Prepares reports and documentation related to learning and development initiatives, progress, and outcomes.
• Stays updated with industry trends, best practices, and emerging technologies in the field of learning and development, and continuously improves professional skills through ongoing learning and development opportunities.
• May perform talent management responsibilities for up to two employees including navigation of employee related issues that impact morale and work environment to ensure a high performing team. This includes hiring and selection, succession planning, performance and compensation management, and employee development and career coaching, as required. Manages priorities and workload distribution and removes barriers that impede progress.

Qualifications

Location

Hybrid defined as three or more days per week in the office.

Behavioral Competencies

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.