What are the responsibilities and job description for the Service Advisor position at WESTGATE AUTO GROUP?
About Us: Westgate Chevrolet of Burgaw is a reputable dealership committed to providing exceptional automotive services to our community. We pride ourselves on our customer-centric approach and our team of dedicated professionals.
Position Overview: We are seeking a motivated and customer-focused Service Advisor to join our team. The ideal candidate will act as a liaison between our customers and service technicians, ensuring clear communication and a seamless service experience.
Key Responsibilities:
- Greet customers promptly and courteously.
- Assess and document vehicle service needs.
- Provide accurate service estimates and timelines.
- Communicate effectively between customers and technicians.
- Maintain comprehensive service records.
- Upsell additional services when appropriate.
- Ensure customer satisfaction throughout the service process.
Qualifications:
- Previous experience as a Service Advisor or in a related automotive role is preferred.
- Strong interpersonal and communication skills.
- Ability to multitask in a fast-paced environment.
- Proficiency with computer systems and software related to automotive service.
- Valid driver's license with a clean driving record.
Why Join Westgate Chevrolet of Burgaw?
- Professional Growth: Opportunities for continuous training and career advancement.
- Supportive Environment: Collaborative team culture focused on customer service excellence.
- Comprehensive Benefits: Competitive salary, health insurance, retirement plans, and employee discounts.
How to Apply: Interested candidates are encouraged to apply through our Employment Opportunities page on our website. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team.
Job Type: Full-time
Pay: $65,000.00 - $115,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
- Evening shift
Work Days:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Burgaw, NC 28425: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $115,000
