What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Westgate Orthopaedic Physical Therapy?
Job Overview
We are seeking a detail-oriented and organized Medical Receptionist to join our team at Westgate Orthopaedic Physical Therapy. The Medical Receptionist plays a crucial role in providing exceptional customer service. Greeting patients and communicating in a professional and friendly manner are of utmost importance, as well as having strong detail-oriented organizational skills while managing front desk operations to ensure smooth and efficient workflow
Responsibilities
- Greet patients and visitors in a friendly and professional manner.
- Schedule patient appointments and assist with patient inquiries
- Answer incoming calls, emails and faxes
- Verify Insurance coverage
- Obtain and manage all authorizations for patient visits
- Coordinate referrals for new patients
- Create new patient files
- Review and maintain accurate patient records, insurance, and health information
- Assist with inquiries and provide information regarding services.
Qualifications
- Exceptional customer service and communication skills.
- Excellent organizational skills with attention to detail.
- Experience in healthcare setting with medical coding, insurance verification and authorization is preferred
- Knowledge of health information management systems
- Ability to multitask effectively in a fast-paced environment.
- Previous experience is advantageous
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Gym membership
- Health insurance
- On-site gym
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $20 - $23