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Catering Coordinator Banquets

Westgate Resorts
Kissimmee, FL Full Time
POSTED ON 12/5/2024 CLOSED ON 2/4/2025

What are the responsibilities and job description for the Catering Coordinator Banquets position at Westgate Resorts?

Company Description

$18 - $20 / hour Use our Daily Pay benefit and get access to your pay as you need it.

About Westgate Vacation Villas & Town Center Resort:
Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000 accommodations, offers you a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers such as 14 heated outdoor pools, 14 hot tubs and the state-of-the-art Ship Wreck Island Water Park.

Job Description

Supervises and organizes activities of the banquet areas and coordinate activities of the Restaurant. Assists Restaurant Manager and Banquet Manager in achieving department objectives by performing the following duties.

As a Catering Coordinator, you will: 

  • Train all staff to service guest tables correctly.
  • Communicate daily setup, service and breakdown procedures to staff.
  • Execute a daily staff break schedule.
  • Coordinate with the sales floor manager and review daily forecast.
  • Complete and assign opening/running/closing duties for banquet events.
  • Confirms scheduled employee shifts.
  • Required to conform to approved/posted weekly department schedule.
  • Ensure the proper quality control of food and beverage and other supplies to include quality control, inventory accuracy’s and rotating of stock.
  • Responsible for providing excellent service to owners and guests alike.
  • Ensure adherence to product-receiving procedures consistent with department policies.
  • Discipline individual staff in accordance with company guidelines.
  • Authorize discounted/complimentary Guest Relation checks within department guidelines.
  • Prepare weekly revenue forecasts and staff work schedules within established “staffing guidelines”.
  • Operate outlets within budgeted guidelines.
  • Administers liquor/beverage requisitions per department procedure.
  • Ensures adherence to beverage controls per company and department policies.
  • Performs POS System voids, management functions and programming within department procedures.
  • Researches/tracks missing check reports.
  • Approves invoices per company policy.
  • Enforces proper buffet/special event F&B check/cash controls.
  • Prepares/maintains accurate and complete monthly department reports per company-department requirements.
  • Enforces staff, company and department grooming policies.
  • Attends and participates in required department manager meetings.
  • Assist restaurant staff during peak business and rush periods.
  • Participate in company's monthly Goals & Measurements Program.

Qualifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to stand, talk, and hear. In addition, the employee is occasionally required to taste and smell. The team member frequently is required to climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Abilities

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

Acknowledgment

Team members should understand all essential job functions prior to accepting an offer of employment and should not accept the position unless he/she can perform the essential job functions.

Requirements 

  • Make decisions based on your own judgment and company policy.
  • Follow instructions without close supervision.
  • Occasional carrying and lifting of items up to 50 pounds.
  • Must be able to work weekends and holidays as needed.
  • Must have 1 year of bartending experience. 
  • Must be at least 18 and have a valid FL State Driver’s License.
  • Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
  • Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Salary : $18 - $20

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