What are the responsibilities and job description for the Deeding Closing Officer position at Westgate Resorts?
Company Description
ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
About Westgate Myrtle Beach Oceanfront Resort:
A beautiful oceanfront resort that lies across the street from Family Kingdom Amusement Park, Westgate Myrtle Beach offers you an incredible opportunity to enjoy the sunshine, cool breezes and spectacular oceanfront views along the beautiful Grand Strand. Enjoy the satisfaction of assisting guests from all over the world who arrive to enjoy our spacious villas and numerous onsite amenities.
Job Description
Makes sure that the customer leaves with a full understanding and happy with their purchase.
DUTIES
Fully explains the documents to new owners.
Must demonstrate the highest customer service to new owners through cancellation period.
Checks deals daily.
Manages sales pitch of sales reps.
Communicates with other travel Club Deeders to make sure all procedures are uniform.
Does all follow up calls for new owners.
Makes sure that Sales reps, Contract processing, and deeding are all updated on all changes. .
Keeps records of deals, reps, and all involved in each individual deal.
Must comply with all other department expectations and requirements at all times.
Regular attendance as sceduled is necessary.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
A High school diploma or general education degree (GED); or one year or more of related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, TSA Laws and Regulations, operating and maintenance instructions, and procedure manuals. Have the ability to write routine daily reports, and communicate issues to your Supervisor. Demonstrate and utilize your ability to speak effectively and provide excellent customer service to groups of customers/owners/guests or team members.
