What are the responsibilities and job description for the Housekeeping Manager position at Westgate Resorts?
Company Description
Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.
Job Description
They call you a housekeeping master. You lead teams through the ups and downs that a busy day can bring. Like a magnet, people are drawn to you. You were born to be a leader and take pride in what you do. Sound good? Take the lead and apply now!
As a Housekeeping Manager, you will:
- Supervises and motivates all housekeeping personnel with daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction
- Participates in interviewing and hiring team members with the appropriate skills
- Maintain the highest levels of quality by utilizing innovative strategies resulting in the highest levels of cleanliness resort-wide
- Assign duties to supervisors while inspecting team members
- Respond quickly to guest requests and follow ups
- Conduct performance reviews
- Manage and monitor assigned buildings
Qualifications
- Minimum of one year of experience in housekeeping management
- Prior experience with HotSOS, property management system highly preferred
- Must be able to lift, push, pull 50lbs,
- Work in outdoor weather conditions
- Valid Driver’s License
- Must be flexible to work weekends and holidays
Additional Information
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
