What are the responsibilities and job description for the Ecommerce Account Manager position at Westin Furniture?
Job Description
Job Description
Benefits :
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
E-Commerce Account Manager
Westin Furniture A Leading Provider of Indoor & Outdoor Patio Furniture
Westin Furniture is a premier provider of high-quality indoor and outdoor patio furniture. With over 20 years of industry experience, our products are featured in specialty stores, department stores, home centers, and online retailers. We are seeking a results-driven E-Commerce Account Manager to oversee our online marketplace channels and expand our digital presence to drive business growth. Our brand specializes in decorative furniture, and we are looking for a dedicated professional to enhance our e-commerce sales strategy.
Primary Responsibilities :
Develop and execute a comprehensive online business strategy.
Manage and maintain the product catalog across marketplace platforms.
Create and optimize product listings, including content, keywords, inventory, pricing, and promotional activities, to meet sales and margin objectives.
Write compelling and accurate product descriptions.
Serve as the primary point of contact for third-party marketplace platforms.
Address and resolve customer inquiries and issues to maintain a high seller rating and customer satisfaction.
Strategically manage pricing across multiple marketplaces to minimize conflicts.
Plan and implement sales strategies based on revenue and profit targets, regularly reviewing performance and making necessary adjustments.
Forecast inventory needs and coordinate allocation across sales channels.
Oversee social media and email marketing efforts.
Maintain and troubleshoot website functionality.
Perform other duties as assigned.
Qualifications & Preferred Skills :
Minimum 2 years of experience managing online marketplace accounts, preferably in the furniture or outdoor furniture category.
Strong oral and written communication skills required.
Goal-oriented, self-motivated, and eager to learn and grow.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Familiarity with Google Analytics and Pay-Per-Click (PPC) marketing .
Ability to execute strategies effectively and meet critical deadlines.
Strong writing and grammar skills.
Understanding of branding and product listing optimization for e-commerce marketplaces.
Join our team and help us expand our e-commerce presence while delivering quality furniture to customers nationwide!
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