Ecommerce Account Manager

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

E-Commerce Account Manager

Westin Furniture – A Leading Provider of Indoor & Outdoor Patio Furniture

Westin Furniture is a premier provider of high-quality indoor and outdoor patio furniture. With over 20 years of industry experience, our products are featured in specialty stores, department stores, home centers, and online retailers. We are seeking a results-driven E-Commerce Account Manager to oversee our online marketplace channels and expand our digital presence to drive business growth. Our brand specializes in decorative furniture, and we are looking for a dedicated professional to enhance our e-commerce sales strategy.

Primary Responsibilities:

• Develop and execute a comprehensive online business strategy.
• Manage and maintain the product catalog across marketplace platforms.
• Create and optimize product listings, including content, keywords, inventory, pricing, and promotional activities, to meet sales and margin objectives.
• Write compelling and accurate product descriptions.
• Serve as the primary point of contact for third-party marketplace platforms.
• Address and resolve customer inquiries and issues to maintain a high seller rating and customer satisfaction.
• Strategically manage pricing across multiple marketplaces to minimize conflicts.
• Plan and implement sales strategies based on revenue and profit targets, regularly reviewing performance and making necessary adjustments.
• Forecast inventory needs and coordinate allocation across sales channels.
• Oversee social media and email marketing efforts.
• Maintain and troubleshoot website functionality.
• Perform other duties as assigned.

Qualifications & Preferred Skills:

• Minimum 2 years of experience managing online marketplace accounts, preferably in the furniture or outdoor furniture category.
• Strong oral and written communication skills required.
• Goal-oriented, self-motivated, and eager to learn and grow.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with Google Analytics and Pay-Per-Click (PPC) marketing.
• Ability to execute strategies effectively and meet critical deadlines.
• Strong writing and grammar skills.
• Understanding of branding and product listing optimization for e-commerce marketplaces.

Join our team and help us expand our e-commerce presence while delivering quality furniture to customers nationwide!