What are the responsibilities and job description for the Front Desk Agent position at Westin Ka’anapali Ocean Resort Villas?
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Tuition Reimbursement
- Travel discounts
- Credit Union Membership
- Professional Counseling & Family Support
- Growth and Development Opportunities
Where each associate at Westin Ka’anapali Ocean Resort Villas is offered great perks & incentives.
- Free daily meal and associate cafeteria
- Complimentary soft drinks, coffee and tea
- Monthly and quarterly celebrations and awards
- Company branded hats for outdoor associates
- Discounted work shoes every 7 months (select departments)
- Discounted bus pass
- Discounts to onsite spa and food outlets
- Community service opportunities
Where you can make a difference.
- Interacting directly with Owners and guests from the time they arrive on property until they depart.
- Processing all guest arrivals and departures and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Where your skills help you make a difference.
- Prior customer service experience required
- Must be able to work a variable schedule, including complete weekend and holiday availability
- Must have great customer service skills – all our positions come into contact with guests!
Where we celebrate and cultivate connections.
- Marriott Vacations Worldwide was Recently Ranked #1 on the Newsweek Top 100 Most Loved Workplaces!!
Follow us on social media!
- Instagram: @marriottvacationsworldwide
- Facebook: Marriott Vacations Worldwide
- X: @marriottVAC
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world. As a leader in leisure travel, we take pride in delivering meaningful moments while having fun and growing our skills—and you can too!
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Job Type: Full-time
Pay: $32.22 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
Experience:
- customer service: 1 year (Required)
Ability to Commute:
- Lahaina, HI 96761 (Required)
Work Location: In person
Salary : $32