What are the responsibilities and job description for the Catering Coordinator position at Westin Philadelphia?
Overview
Opportunity: Catering Coordinator
Perform administrative functions in support of the catering sales team in an effort to provide timely and accurate service to internal departments and external customers
Potential Career Path
Catering Sales Manager – Sales Manager -Director of Catering – Hotel Operations
Essential Job Functions
- Promptly answer telephone calls and communicate relevant account information accurately to managers and departments.
- Type and process correspondence, proposals, banquet event orders and contracts as directed by management.
- Distribute memos, contracts, resumes, room requests and amenities to relevant departments.
- Politely and professionally converse with clients and respond to all inquiries.
- Coordinate as appropriate with other departments to ensure seamless delivery of service and guest satisfaction.
- Maintain filing retaining necessary copies of contracts and correspondence in accordance with established standards.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Act as a liaison between Sales Managers and other departments to properly communicate information needed for upcoming events including distribution of BEO’s and changes.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous hotel or catering experience preferred, but not required.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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